mewhitenoise
Member
Hi,
I'm having a strange issue, where for no apparent reason blue job folder creation fails. XML is being submitted to a hot folder, and that's creating the blue job folder. Occasionally, the folder structure appears, along with the correct naming conventions etc. etc., but it's not created as a proper blue job folder. The attached error message appears when you try and search for it in 'job overview'. There is a quick fix, by navigating and selecting the 'use smart job location rules as set in the configure tool' button, then selecting 'move the file and folder to the new jobfolder' button, but it's becoming a pain with four operators complaining.. do have the 'job description' truncated to 35 characters as we were having issues with file/path name lengths (especially when using viewer), but that doesn't seem to interfere with it..
Any help would be greatly appreciated,
Dominic
I'm having a strange issue, where for no apparent reason blue job folder creation fails. XML is being submitted to a hot folder, and that's creating the blue job folder. Occasionally, the folder structure appears, along with the correct naming conventions etc. etc., but it's not created as a proper blue job folder. The attached error message appears when you try and search for it in 'job overview'. There is a quick fix, by navigating and selecting the 'use smart job location rules as set in the configure tool' button, then selecting 'move the file and folder to the new jobfolder' button, but it's becoming a pain with four operators complaining.. do have the 'job description' truncated to 35 characters as we were having issues with file/path name lengths (especially when using viewer), but that doesn't seem to interfere with it..
Any help would be greatly appreciated,
Dominic
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