Kodak Prinergy Workflow Support Telephone Number?!

Hello,

I was wondering if anyone had a telephone number to contact support for Prinergy Workflow system/servers...

We are set up with Partner Place but I would prefer calling to initiate a support request...

So far I have been unable to find any numbers...

I just want them to take a look at our 3 workflow servers to verify that they're in a good state...

One of the servers is supposed to function as a hot spare / backup, but the jobs seem to be separate on both of them...

The process templates and setup seem to be the same, however...

A few weeks ago we got hit with a crypto virus that encrypted some of the files on each server... some core system files it appears...

Any advice?

Thanks,

Sam
 

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