Thank you for responding
Thank you both for responding.
We are using Suitcase on individual Macs, with Font Sense turned on.
Rich, I agree with you. I have never seen auto-activation used before, but here they insist on using it. I have always used "job-specific" sets and activated them manually as needed.
Server solution is not in the cards, due to IT security concerns. IT is last word.
This is both a design and a prepress environment. It is a graphics department with in-house printing. We design, but also receive files from "client" departments and outside ad agencies, perform prepress and send to in-house digital printing and out-of-house offset.
So we are design-mentality trying to be prepress-printing while still behaving like designers.
(sigh!)
The symbol problem is more insidious. The applications don't recognize symbol as being used at all. Font Usage (or Find Font) does not show Symbol missing or in use. When you select over the character, it shows as the same font as the rest of the body copy. But if symbol is not active, the character drops out. And even if you have symbol loaded, it doesn't collect, because Flightcheck or the apps don't see it as necessary. If you manually change the character to Symbol, it looks exactly the same (weight doesn't change or anything) and it will now collect. The problem is that the character is usually buried in small body copy, and the operators don't notice it when they pick up an old job.
It is a throwback to system 9 and Quickdraw and older fonts. If the character was not available to the font, the system would substitute Symbol for one character.
I think I'll have to fight to have the auto-activation turned off, because if Font Sense does not find the correct font, it substitutes anything close, and actually changes the document. If the file is saved, the change is now permanent. Since the Helvetica dfont is aways available, it changes to that, and that font doesn't rip at our Indigo!
Well, any further input will be appreciated. I'm afraid this sounds like something that will linger.
Thanks again.
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