I should have elaborated more. I use the dictionary definition of technology that it doesn't have to be something physically tangible.
I don't draw a line between software, hardware, machinery, employee training, or simplifying business processes. All of this is technology and all of it requires an investment whether it be in dollars, euros, brain power, clock time or will power.
I assume you are talking about the ideas like eliminating multiplication of effort, leveraging schedules to your advantage, eliminating slack times etc. Many are just so buried in their cave that they haven't heard terms like Kaizen, TOC, Six Sigma. I think many printers two have heard these words think they are simply too small to benefit from these techniques that the likes of Toyota or GE implement. You have to realize that most of the management today was in school (if they even attended business school) in the 70s and 80s when these were emerging in America with the Japanese influx starting with Toyota in Kentucky. Furthermore you don't see much of that generation participating in these online forums regarded as silly. They'd rather pay $500.00 for the quarterly PIA conference.
Last edited by Ritter; 07-01-2009 at 03:48 PM.
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