Hurstville:
I tested this on a computer with some version of some operating system using some version of Illustrator, and here's what I found:
Guides must not be locked.
"Snap to Point" or "Smart Guides" or both must be turned on (in the view menu).
Guide snapping is much less buggy and (in every case I tested) exactly accurate with smart guides on.
The snapping distance appears to be affected by the "Snap to Point" setting in Preferences > Selection & Anchor Dispay.
If you are moving an object, you must begin by clicking on the edge that will snap to the guide.
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