I found this at WWT this morning:
WhatTheyThink - Printing Industry News - Print Media Academy To Offer Lean Printing Workshop
Quote:
(October 13, 2008) The Print Media Academy (PMA) and experts of Heidelberg Druckmaschinen AG invites managers, supervisors and key employees of print media companies to a three-day lean printing seminar. The aim of this workshop is to increase dwindling profit margins and uncover untapped print production capacities.
Participants learn how a philosophy of avoiding waste, empowering employees and increasing productivity can make their business much healthier. The emphasis is on synchronizing workflows, raising the standard of service and adding more value for customers.
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My experience is that the "empowering employees" part is usually overlooked.
