Cannot Double Click To Open CS5 InDesign Files!

[Criminy]

Okay, so here's my dilemma: I cannot open an InDesign CS5 file over the network on my new iMac. Some ID CS5 files open fine but others give me this message:

"You may not have permission or the document may be open already."

What the???

I've tried various ways to open these problem files (i.e. using File/Open, drag & drop over icon, double click, etc.), but to no avail. The only thing that works is if I drag the file to my desktop. Then I can open it like any other file, work on it, and resave it to the server. Trouble is, I encounter the same issue when I try to reopen the file over the network to edit it.

In every instance, I was the only person viewing the file when I tried to open it.

I see no difference in permission settings in the "Get Info" window of each file; the ones that open have the same settings as those which don't open.

Ideas? I've read what I could on the subject on other forums, but none of their "solutions" seem to help. If people are figuring it out on their own, they conveniently forget to share their solutions... HELP!

[Criminy]

Anyone? Anyone? Bueller? Argh! I hate being a "pioneer." lol

[Sherbert]

What is the machine your connecting to? Server? Standalone PC/Mac etc.. (Windows/OSX/Linux)

Sounds like a permissions problem for definite.

[oxburger]

Not sure if this will help, but when you were double clicking a file to open, had you just launched ID? or did you close out of another file then try to open a new file? Try quitting out of ID altogether, THEN double click on the problem file. We open files across the network all the time and sometimes we have to quit out of the program and then try to open the file.

[RickS]

We did the most recent software update and the guys are saying it solved it. 7.02 is the version on my computer and I have not had that problem since I updated last week.

[kansasquaker]

Yep, 7.02 update fixes the problem - we had the same issue. Like everything adobe, they took a tool which worked alright - adobe updater - and moved it around so that anybody who is familiar with old versions can't find it. Seriously, do they do that just to sell new books.

[dephotoman]

Criminy,

I agree with Sherbert, sounds like a permissions problem. Can you open the files by menu bar File, Open?

[Criminy]

Thanks for all the feedback, everyone! I'm at home now, but I'll be trying each of the things you recommended tomorrow. I'll be able to answer some of the other questions posed above as well.

[Criminy]

Better late than never, eh? So I've got a Windows 2000 server. My shop only has Macs, though. And only the iMacs have CS5 on them. @RickS & Kansasquaker: Version 7.02 software? Which software? Are you guys referring to Windows 7? I've tried all manner of opening the CS5 files, double-clicking, clicking and dragging over the CS5 icon, going to "FILE/OPEN/(File Name)." Nothing makes a difference.

The really odd thing is how other files, acquired from the same client and source (disk, ftp, etc.) open fine. Recently, three out of eight CS5 files could open by double-clicking! So I'm not seeing any pattern here...

[RickS]

With Indesign open go to the menu bar at top / Help / Updates. Run the Indesign update.