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  1. #1
    Magnus's Avatar
    Magnus is offline Member
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    Default Acrobat Pro 9 and Preps problem

    Hi!

    We have problems if we save a PDF in Acrobat Pro 9 and then try to use the PDF in other software, such as Preps.

    If I delete a page in Acrobat 9 (or similar), and then try to import the PDF in Preps I get this message: PDF Native Read Error: ERROR: PDFREAD 3 on file: ...

    We have some other software which also have trouble with Acrobat 9 PDF:s.

    Our solution for the moment is to make an PDF-optimization, but it's really irritating.

    Any ideas??
    Last edited by Magnus; 08-26-2010 at 09:28 AM.
    / Magnus

  2. #2
    pcmodem is offline Senior Member
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    Default

    Preps or the other software you are using. Must be able to handle the version of PDF, Acrobat 9 saves out which is PDF 1.7.

  3. #3
    FileJockey is offline Junior Member
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    Default Preps seems to be rather fussy about PDF standards.

    I have found that newer versions of Preps (we are still at 5.3) really work best with a standardized PDF/X-1a. In fact, "Preps Ganging" (came bundled with 5.3) seems to only accept this standard profile. The X-1a of course means compatibility all the way back to Acrobat 4 (PDF 1.3).

  4. #4
    Magnus's Avatar
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    Default

    We also use Preps 5.3 and PDF/X1a. But the problem seems to be that Acrobat change the PDF version even if you just delete a page en save the PDF.
    / Magnus

  5. #5
    pcmodem is offline Senior Member
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    Magnus,

    You are correct, Acrobat does save the PDF as a newer version. If you have the Pitstop plug-in installed. I believe there is a setting to save as current version, even if you are not using Pitstop.

  6. #6
    Magnus's Avatar
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    Yes I got pitstop installed but I can't find the "save as current version" setting..?


    Quote Originally Posted by pcmodem View Post
    Magnus,

    You are correct, Acrobat does save the PDF as a newer version. If you have the Pitstop plug-in installed. I believe there is a setting to save as current version, even if you are not using Pitstop.
    / Magnus

  7. #7
    pcmodem is offline Senior Member
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    Go into your Pitstop preferences, Tools Tab.

    In my version, the setting is at the bottom and is called "Prevent the automatic change of the PDF version when saving"

  8. #8
    Magnus's Avatar
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    Talking

    Thanks! You just saved us some work and alot of frustration!
    / Magnus

  9. #9
    Jackie's Avatar
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    Default

    Just to add my Thanks to this, I was having the very same problem with Preps.

    I'm using Pitstop Version 8 update 5 and I found the PDF version option under the Processing Tab.

    I seem to learn something new every time I'm surfing around this forum and I've been in this business for 20 years.

  10. #10
    leonardr's Avatar
    leonardr is offline Senior Member
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    Quote Originally Posted by Magnus View Post
    We also use Preps 5.3 and PDF/X1a. But the problem seems to be that Acrobat change the PDF version even if you just delete a page en save the PDF.
    Acrobat 9 will ALWAYS maintain the correct PDF version for any PDF/X (or PDF/A or PDF/E) file when saving changes.

    Are you sure you are working with actual PDF/X-1a files? And Acrobat 9?


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