apogee print server 3 not found avantra44s

[carlostelevida]

hi i have an agfa 44s conected throug a printserver apogee v3 the card it uses is a pac card, so i have a problem when i try to launch the server, it couldnt find the avantra 44s, and shows a message saying,

DEVICE NOT FOUND CHECK THE CONNECTION

I'VE ATTACHED 3 PICTURES OF THE DIFERENT STATUS

sometimes it says unable to open apis

please help. thanks in advance


Shot at 2011-06-27


Shot at 2011-06-27


Shot at 2011-06-27

[VladCanada]

Could be your PAC board problem, blown fuse at PAC brd for instance. Check them both first if you did not check PAC for direct output via Apogee RIP yet.

[carlostelevida]

ok im gonna check and come back soon.

[carlostelevida]

it keeps giving me the same problem!!!

anyother else work around?

[VladCanada]

Did you choose APIS over RIP Tuner Software?

[carlostelevida]

no, i choose apogee printdrive, later i try with apis but didnt work either, so i choose printdrive again. i think there should be selected printdrive. not?

[carlostelevida]

i test the printdrive with another filmer an afga selectset avantra30 and gives me the same error what did you think should be the problem?

thanks for yours answers.

[VladCanada]

OK, I see.
Do you mean you insert your PAC board in another PC to get connected to Av30?
I was wrong thinking you use an Apogee PDF RIP , but I see an Eagle RIP at desktop screenshot.
You need some diagnostics for PAC board. Easy way is to connect AGFA imagesetter and AGFA RIP via that PAC board.
If you've done it trying Av30 - PAC board has a problem? not Software part of your workflow.

[carlostelevida]

Do you mean you insert your PAC board in another PC to get connected to Av30?
no, in the same pc, but i tested it no another cpu and still giving me the same problem.
I was wrong thinking you use an Apogee PDF RIP.
yes i do, but i tested with and eagle soft just for test.
You need some diagnostics for PAC board.
where could i find it ?

well, i think is the pac board because i have tested in 2 diferents cpus and it installs fine but didnt recognise or found the imagessetter, so must be defective, luckly i be found one in ebay, so i´m gonna buy it and give a try.

so i need to know if i need to make one more test, just to make sure is the pac board before i make the buy, let me know.
hey vlad, you´re a very nice guy, thanks for all your help.

[VladCanada]

one more try - put PAC brd into another slot of your computer