Colour management issue with HP Z2100.. printing out wrong colours

[arcon5]

Hi,

I need to pick your brains.

I have a HP Z2100 44". I use Adobe CS2 to send items to print. It was fine fo the last year. A couple of days ago it starting printing the wrong colours and i'm sure it is some profiles issue.
I have printed diagnostic image and all colours look great, as they should be - the printheads are relatively new so this is not an issue.

I send a pink image to print and it is coming out orange. I send red and colours are different.

I have always used the same settings:

• Working sRGB (also tried Adobe RGB(1998))
• Working CMYK
• Policies: convert to working RGB/CMYK/Grey
• Intent: Perpetual (but tried others)

So when image loads it gives the options to convert, no colour management ect. I convert to working RGB.

Printer settings: Application manage colours

I am using Windows 7 64bit.

I have tried:

• Uninstalling all HP software and drivers and re-installing
• Installed CorelDraw, same results
• Sent to print from 2 other computers
• Updated FirmWare
• Updated Driver

I tried different papers: Fine arts materials --> canvas; Proofing paper --> HP SG Proofing Paper and just get different shades.

When I sent to pritn in Adobe RGB (1998) its a grey/brown type of orange.

This is the actual image: http://89.238.162.229/alt/londonpink.jpg
This is printed: http://89.238.162.229/alt/DSC00319.JPG

First colour profile applied is sRGB, second Adobe RGB.

Its pink damn printer, not orange!!



ANY ADVICE WOULD BE AMAZING....?

[witbcc143]

Hi,

I need to pick your brains.

I have a HP Z2100 44". I use Adobe CS2 to send items to print. It was fine fo the last year. A couple of days ago it starting printing the wrong colours and i'm sure it is some profiles issue.
I have printed diagnostic image and all colours look great, as they should be - the printheads are relatively new so this is not an issue.

I send a pink image to print and it is coming out orange. I send red and colours are different.

I have always used the same settings:

• Working sRGB (also tried Adobe RGB(1998))
• Working CMYK
• Policies: convert to working RGB/CMYK/Grey
• Intent: Perpetual (but tried others)

So when image loads it gives the options to convert, no colour management ect. I convert to working RGB.

Printer settings: Application manage colours

I am using Windows 7 64bit.

I have tried:

• Uninstalling all HP software and drivers and re-installing
• Installed CorelDraw, same results
• Sent to print from 2 other computers
• Updated FirmWare
• Updated Driver

I tried different papers: Fine arts materials --> canvas; Proofing paper --> HP SG Proofing Paper and just get different shades.

When I sent to pritn in Adobe RGB (1998) its a grey/brown type of orange.

This is the actual image: http://89.238.162.229/alt/londonpink.jpg
This is printed: http://89.238.162.229/alt/DSC00319.JPG

First colour profile applied is sRGB, second Adobe RGB.

Its pink damn printer, not orange!!



ANY ADVICE WOULD BE AMAZING....?

answer
Have you printed finger print file?(May be is same as diagnostic image like you said), And can you know color profile? perhap from this problem, when you print finger print - not problem, but when print photo gradian have some problem. (some profile change or curv change)

[arcon5]

answer
Have you printed finger print file?(May be is same as diagnostic image like you said), And can you know color profile? perhap from this problem, when you print finger print - not problem, but when print photo gradian have some problem. (some profile change or curv change)

whats a finger print file?

[Lukas Engqvist]

If something starts going wrong you need to stop and think what changed at that date.

Was there a windows update? A driver update? A new batch of ink? A new batch of paper? (excuse the stupid question but have to ask are the ink cartriges in the correct slots?)

Try and draw on a paper each step of colour management.
Document. Application. System. Driver. (any other CMM's involved)
Try printing to a PDF and see what happens when you print from there.
(again check the different conversions in your flow)
Trace your primary colours. Trace your secondary colours.
On a wide gamut printer you probably don't want to feed it with sRGB.

Hope this gives you some more places to look... and that you find out what it is. Please let us know what you find.
What are all the factors that could affect this? Can you send unmanaged colour? Will pure colours stay pure?

[sfair@ku.edu]

Are you sure you are using the correct icc profile for your paper and ink? Are you sure to disable printer color management in all applicable print dialog boxes? I have a Z3200 and it is very accurate when using only printer color management OR application color management, but never both. Have you calibrated the paper on the device every time you change paper and ink?

Here are the instructions I give to the students for our HP T1100PS which has a similar driver. We use printer color management but the steps can be interpolated for your environment.