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Old 11-05-2008, 12:12 PM
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do you have pricing on the Xerox 700 already? if not, don't guess it. you could get a really good deal at this time, it's the end of the fiscal year for Xerox
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Old 11-05-2008, 03:37 PM
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Rule of thumb - if the fuser is CRU it isn't a production machine. And for your informaion ZeeBees, rflores is a Xeriod at least I'm honest enough to have my signature state my alliance.
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Old 11-05-2008, 06:32 PM
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Quote:
Originally Posted by random View Post
Rule of thumb - if the fuser is CRU it isn't a production machine.
Wow I agree!
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Old 11-05-2008, 07:49 PM
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random, please educate me : what CRUs do you have other than toner cartridges in the KM 65xx series?
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Old 11-06-2008, 03:30 AM
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Waste bottle and staples.
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Old 11-06-2008, 08:23 AM
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hmmm ... no wonder you made up that "rule of thumb"

between 2 machines in the same segment (light production), I think most people will appreciate the fact of having multiple CRUs (suchs as toners, drum cartridges, corotron wires, waste toner bottles and fusers) to reduce the downtime of the equipment, vs having to wait for service to show up, break apart the machine, replace a component, and put it back together.

just my opinion, and what I've seen in market share results in my area.
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Old 11-06-2008, 01:58 PM
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Well thats where you might be wrong. Light product usually goes into a place where you have bunch of less mechanically inclined people just trying to get thru there day. For example, of the times that I have been on site where the customer has had a problem with 5000's.

(Phone conversation)

Customer: We have that banding again
Tech: Change the drum
Customer: Were not sure how to do that.
Tech: (explains in detail how to do it)
Customer: Ok I will give it a try.

customer replaces drum fault continues

Customer: we still have the banding
Tech: Change one of the other drums
Customer: Can't you just come out and have look?
Tech: Were pretty busy it won't be for a while
Customer: (picture of frustration) Ok I will try

The customer then trys to replace another drum but has trouble and leaves the drum assy hanging out waiting for the tech to arrive obliviouse to the fact drums are light sensitive and screwing all four drums in the process I would imagine.

Not mention the countless times I have seen a 5000 bed hanging out cause the customer screws up putting a web in.

I just can't see one of your customers going 'Yippie I get to change a drum'. I know they are tiny and don't last long but thats not the customers fault.

Also if I was a light production customer I would be really annoyed that I was paying a higher click charge when you expect me to change all the parts.
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Old 11-06-2008, 02:31 PM
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wow random ... KM is losing money by not having you in Sales

I'm wondering where are you located.
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Old 11-06-2008, 02:57 PM
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Anyone else get a chuckle whenever the see the words "Digital" and "Reliability" in the same sentence?
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Old 11-06-2008, 05:28 PM
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Quote:
Originally Posted by FasterMD View Post
Anyone else get a chuckle whenever the see the words "Digital" and "Reliability" in the same sentence?
Just like Government Worker
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