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  #21 (permalink)  
Old 11-06-2008, 05:40 PM
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Originally Posted by rflores View Post
random, please educate me : what CRUs do you have other than toner cartridges in the KM 65xx series?
I agree with Random on the fuser only, and only for the sake that if it's a pop and drop much like a web or a waste toner bottle then to me it would be engineered too light. (I will stand corrected if needed though). But on the other hand if you need to be trained on how to change them much like an iGen then thats an altogether different story, that machine is not in the office environment unless they have nothing better to spend $700,000.00 on.

If you have someone who can't change a web, corotron or add toner then how do they manage to load paper?
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Old 11-07-2008, 12:23 AM
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wow random ... KM is losing money by not having you in Sales
Know thy enemy rflores, know thy enemy.
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Old 11-07-2008, 03:29 PM
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Comparisons:
HP indigo: way out of our league and price range.
HP 6501: Guaranteed quick service, good tech support from the buying process, good add-ons and inline features, ability to break lease at any time.
Canon C6000: Guaranteed quick service, a bit lower cost per month, good add-ons and inline features.
Canon C1: too small
Konica 5500: too limited
OCE: originally we dismissed these guys, but the low cost per print and inkjet tech is tempting to reconsider, lack of inline binding was originally disappointing.
Kodak: no local support
Xerox: while these are of the highest rank in quality, most all comparable machines seem out of our price range for our level of productivity.

size is important, ease of use is important, speed and quality are of lower importance as we have 3 warehouses for stock, inline folding and perfect binding are important, but the duplo line of externals can compensate if neccessary.
We are a bit fortunate to be in an industry that is not so hard hit by recent market activities and have projected growth scales which are looking to exclude a permanent machine for one which can be swapped out at a point for better technology or higher functionality.
so-don't matter if its cheap plastic, 'cause service guy is there, and can be swapped out instead of purchased for permanence.

Last edited by ZeeBees; 11-07-2008 at 03:50 PM. Reason: added text
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Old 11-07-2008, 05:34 PM
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Originally Posted by ZeeBees View Post
so-don't matter if its cheap plastic, 'cause service guy is there, and can be swapped out instead of purchased for permanence.
Make sure you take down time into account when the service guy is there. What good is it to have a machine that's not running.
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Old 11-13-2008, 06:41 PM
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Make sure you take down time into account when the service guy is there. What good is it to have a machine that's not running.
From what I've heard Craig the PM on the Xerox devices takes 4 to 6+ hours as opposed to 2.5 hours for the KM 6500 (which we perform every 200k) not sure when Xerox PMs are performed.....

And if you anticipate the customer having to change drums, etc themselves then how much downtime would you associate with that?
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Old 11-13-2008, 08:03 PM
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Originally Posted by Zubaz View Post
From what I've heard Craig the PM on the Xerox devices takes 4 to 6+ hours as opposed to 2.5 hours for the KM 6500 (which we perform every 200k) not sure when Xerox PMs are performed.....

And if you anticipate the customer having to change drums, etc themselves then how much downtime would you associate with that?
Whoa, cool your heals lash larue. I don't think anyone would tolerate 4 to 6 hours of down time perhaps Craig could give us some perspective here on how long a PM takes. The 5000 engine is based on the 252 so has office machine consumables but has a 2060 type bed. The PM for this must be pretty short as most of the work the customer does. However I do find techs spend alot of time in the fuser.
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Old 11-14-2008, 07:56 AM
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I will preface this buy saying the time it takes for any maintenance work is directly related to the service engineers experience, and I am sure Random will agree.

With that being said the PM's on my 8000AP are done in small steps, not all at once, this minimizes down time and allows me to schedule service to fit my production needs. So to change drums (the Tech. does this I do not) takes about 20 min to do all 4. Developer takes about 25 min to do all 4. Rebuild the fuser if it's hot about 45 min, if it's cold about 30 min. 2nd BTB change about 5 min.

I have no idea how the 4 to 6+ hours got there, but it is not correct. The longest I have been down for a PM was about 2 hours, but that was because I had the fuser, developer and drums done at the same time per my request. I am also am very lucky to have extremely competent Field Engineers with a minimum of 25 years each at Xerox working on production boxes.
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Old 11-14-2008, 08:39 AM
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Maybe i'm a little high on the PM time on the Xerox, as you did answer correctly in that having a good field tech really makes the difference.
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Old 11-14-2008, 04:17 PM
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Trust me you were more than a little high, if I would endure that much down time I would have saved $300,000+ and kept my CLC4000!
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Old 11-20-2008, 09:36 AM
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still narrowing down our choices:

Konica 6501-advantage-fast service time, larger more powerful but more complicated creo print server to run it, can do our perfect bound catalogs (full bleed or with tabs) limited to 200 sheets, right angle folded app sheets, external cutter, fully capable proposal with paper supply included in lease for under $4K month.

Canon 6000-Fast service time, no creo or fiery to power the digital printer, in-line 3 edge trimmer allows for easier and less personal involvement in producing a fully automated catalog, has external right angle folder and inline folder, can’t do postcards, business cards, inserts, ect. as it doesn’t come with an external cutter. Canon quality. Largest footprint. paper included in service for under $4K month.

Xerox 700-slower service time-4 hours versus the above 2 have 2 hours, xerox quality and reputation, new machine just out to market, no inline perfect binder, but external binder is faster and has trimmer cutter built into it, so can do our perfect bound catalogs (full bleed or with tabs) with over 200 sheets, external right angle folder and inline folder, external cutter, comes with fiery-easier than creo, maybe less capable as far as VPD goes. Lower cost per print fee. paper included in service for under $4K month.

as we are more low volume right now, the konica is looking to be the best bet for the options we need.
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