canon 6000vp

[PineyBob]

OMG, that is the CED! I would be Pi$$ed!!!!! The whole purpose of the ImagePress line is Production color! This is exactly what I am talking about with companies who are going from business color to production color. We aren't just printing pretty pie charts for the annual report. We don't have the luxury of telling our customers that they are only allowed to use 45% coverage on a sheet. At least Xerox, Kodak and HP understand the needs of production printers. I would start firing of e-mails to Janet Cain of Canon USA, I posted her e-mail address on another thread. This is their "Flagship" line for Gods sake!

Janet Cain to the best of my knowledge has retired or is about to retire. I think she was gone in October. Two others to contact would be Forrest Leighton or Rich Reamer. The top guy is Tod Pike.

The naming convention for Canon USA is first initiallast name. Example: tpike@cusa.canon.con

What part of the USA are you located? You should be able to elevate your concerns and have someone directly from Canon come out. I know many of the support folks and I'd be happy to steer them in your direction.

BTW who told you the 45% coverage limitation? That's total BS because I worked on the launch as an instructor and I've NEVER heard that spec EVER.

Your initial contact should be with your Canon Dealer. Get the owners name and send a certified letter and cc Tod Pike.

Squeaky wheel gets the grease, you just have to present yourself correctly lest you be viewed as another whinning printer looking for free clicks.