Canon C9075

[jotterpinky]

We purchased the 9065 model and have thus far been less than pleased. We've had a number of jamming issues from the large paper deck which makes it un-usable for any real printing. We've had it for one month and the technician is there 4 out of 5 days a week.

We could not even use it for a week due to a problem with the imaging belt not being rated for our altitude (7000 ft). They had an update that fixed the problem.

Currently the "developer housing" for the black toner has plugged and is not augering toner. The part is on back-order for a month and the technician is trying to limp us by (hence the daily service call)

I realize this is a new machine so there are likely to be bugs but A MONTH.

We like the print quality, and have successfully run some nice heavy gloss stock through it. I would have to say it slows down a lot on coated stocks. We're getting about 10 prints (12x18 12pt C2s) a minute on this 65 A4 page rated machine. Even our Xerox docucolor 250 puts out 12 sheets per minute on that stock.

There doesn't seem to be any system that the operator can use to adjust for skew and registration issues. You can program a certain movement into the paper catalog but it doesn't seem consistent from job to job. You are certainly reliant on the fact that you're loading the paper in the tray in the exact same position every time.

On a scale of one to ten I would say we are about a 4 with this machine overall. They will have to do a hell of a job to get us to buy another even if they get all the bugs fixed with software patches etc.

[LugNut]

We did purchase Xerox DC260 w/creo & OHC feeder. This was the right choice for us. Service is very good so far (from local dealer not Xerox) and the machine is performing as good or better than expected. We have since realized a significant increase in digital color business. Thanks for the feedback on the Canon. Can you tell us how much you paid? roughly? What is your click rate? Did you get a single click rate for all or are you paying double for large sheets?

[jotterpinky]

We paid 42K for a 9065 machine. Fiery Colorpass RIP, 100 sht staple finisher, scanner/doc feeder, EFI Color Profiler Suite, 3-drawer POD deck.

I almost wish we had chosen the single drawer POD deck so we could use the bypass on the machine. According to the print driver it can run a sheet up to 24" long. It's also the only tray you can run envelopes from.

cpc is 0.049 for color (single click tabloid), and 0.0089 for B&W

[jotterpinky]

Just as an update to this machine...our technician was able to get our registration problems figured out. We decided it wasn't so much a registration problem as a inconsistent print size problem. We looked through the sheets from a run of 500 and every so often (very randomly) a sheet would be printed larger. For instance the print was supposed to be 12" long but instead was stretched to 12_1/8"...very strange....we had the tech scratching his head for a while. They ended up resetting the "DCON", some computer board back to factory settings and reloading and we have had no problems since.

There is still an issue with printing on uncoated stocks...prints look very mottled and crappy.

It does print beautifully on envelopes. We purchased the 3-drawer large capacity so we're limited on size of envelopes but we just ran a 200 count run of 6x9 envelopes, and a larger 500 count run of 9x12 envelopes and they looked great (no wrinkling). We've also run these sizes successfully on our Docucolor 250 but the color changes densitites on areas where the envelope seams make it twice as thick. The color on the 9065 was uniform across the envelope and the only thing that might still make it less than desirable ware pressure marks imprinting on the envelope from areas where the seams were...however they were not very noticeable...less than our Docucolor 250.

[idadunit]

The imageRUNNER ADVANCE can fit in the office and production camps. It all depends on what finishing you put on it. Just a finsiher and it goes in the office nicely. Add the paper deck, folder, pro puncher and throw in the internal trimmer to the finisher and you have a light production machine.

[BlueStreak12]

Originally Posted by jotterpinky

We purchased the 9065 model and have thus far been less than pleased. We've had a number of jamming issues from the large paper deck which makes it un-usable for any real printing. We've had it for one month and the technician is there 4 out of 5 days a week.

We could not even use it for a week due to a problem with the imaging belt not being rated for our altitude (7000 ft). They had an update that fixed the problem.

Currently the "developer housing" for the black toner has plugged and is not augering toner. The part is on back-order for a month and the technician is trying to limp us by (hence the daily service call)

I realize this is a new machine so there are likely to be bugs but A MONTH.

We like the print quality, and have successfully run some nice heavy gloss stock through it. I would have to say it slows down a lot on coated stocks. We're getting about 10 prints (12x18 12pt C2s) a minute on this 65 A4 page rated machine. Even our Xerox docucolor 250 puts out 12 sheets per minute on that stock.

There doesn't seem to be any system that the operator can use to adjust for skew and registration issues. You can program a certain movement into the paper catalog but it doesn't seem consistent from job to job. You are certainly reliant on the fact that you're loading the paper in the tray in the exact same position every time.

On a scale of one to ten I would say we are about a 4 with this machine overall. They will have to do a hell of a job to get us to buy another even if they get all the bugs fixed with software patches etc.

We have the 9065 and have experienced similar issues to yours. The POD deck seams to be worthless. I have tried at least five kinds of dull coated cover and they do not feed with any consistency. I can get the same stock to feed through drawers 3 and 4 though even though the stock is coated. Of course I have to change the parameters in the paper catalog so that it registers as an uncoated stock.

I really can't believe all the issues we've been through at this point. I was a big fan when we first got it, but now I can't recommend it. I was really leaning toward the xerox 252, but was swayed to this mainly on the limitations of duplexing on the 252. The Xerox 700 was out of our price range, mainly because Canon was willing to buy out our old Ikon contract. I was also wary of the toner availability issues.

I really don't know where to go from here. The techs and salespeople don't seem to have any answers.

I echo all of your problems about quality of print on uncoated stock, poor feeding from the pod deck and registration issues that appear out of no where.

[KimPal]

We have a 9065 and have been very unhappy. The issues with uncoated stock are unacceptable, despite the much hyped transfer belt replacement. Have you tried printing 4/4 on C1S stock? Looks awful.

Spots, lines, color variation from run to run, skewing from any tray other than the manual feed is making us crazy.

We're thinking of switching to a C1+. Anyone had any luck with that machine?

[BlueStreak12]

Originally Posted by KimPal

We have a 9065 and have been very unhappy. The issues with uncoated stock are unacceptable, despite the much hyped transfer belt replacement. Have you tried printing 4/4 on C1S stock? Looks awful.

Spots, lines, color variation from run to run, skewing from any tray other than the manual feed is making us crazy.

We're thinking of switching to a C1+. Anyone had any luck with that machine?

KimPal,

I am actually pretty happy with the color consistency. I do calibrate it often and do the drum, wire cleaning, etc when ever spots show up and it seems to take care of it. Most of the work that we do are small run posters, flyers and brochures.

I like the way it looks on dull coated stock, but it only runs out of 3 and 4. We spent a lot to get the pod deck, and the only thing it is good for is as a shelf! The pod deck only reliably feeds uncoated stock and, as you say, the quality on uncoated is far from acceptable.

We actually have an issue where the colors go out of registration after it has been running for a while. The mis-registration is not uniform however. If we are doing a two up brochure on 12 x 18, the cym might be above the crops on the top half of the sheet and below the crops on the bottom half with the k staying consistent. They have tried a number of things and it was good for a month, but now it is coming back sporadically. It happened again today at about sheet 180 of a 275 duplex run. It happened two sheets before it ran out of paper. It started doing its auto gradation and I put more stock in and it printed the rest of the run okay.

I am tired of trying different stocks and to feed. All the while I hear from my salesperson to give them a ream of the stock and they are sending it for testing. I am sick of hearing that, so I asked them to give me a recommendation on what stock to use. I've asked twice and they have totally ignored me.

I too went through the transfer belt replacement, but it didn't help the print. I really like our canon 7105 and before that the 105s. They are great machines and made me believe in canon. I don't think it is too much to ask to have acceptable quality on uncoated paper and to have our paper deck feed the stock it is spec'd to feed.

Good luck on your machine and let me know if they give you any solutions - I'll do the same.

[KimPal]

We do auto gradation and calibration every time we change paper stocks. We have not done the wire and drum cleaning although we will try that. We feel like we're spending more time trying to run the job than actually running it.

I hear ya on the colors being out of register -- that's happened to us too. We've also asked several times about the recommended paper stock and haven't been given an answer. We've supplied lots of samples but reply we get on the uncoated stock issue: that's "optimal".

I know that Canon has issues to work out, but what are we supposed to do in the meantime?

[KimPal]

BlueStreak - what kind of Rip do you have? The smaller one or the larger one? We have the smaller one and I'm wondering if that makes a difference.