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 Originally Posted by ShortRunMagazines
Have they blamed your paper yet?
Not related to the thread really, but I had a 'moment' with my Xerox tech a while ago when they blamed the paper for a jamming problem. I took great delight in showing them that I was running Xerox Colortech . Proof that when all else fails, Xerox blame the paper...
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We have jams that are seemingly caused by perfect paper going down a clear paper path. The equipment itself seems to be flimsy in construction with a high potential for damage. There is certainly a long down time having cleared a stoppage - running a job with colour and mono pages is a lengthy process. Quality is great but what a pain to get there.
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 Originally Posted by gcspec
Hey folks - actual Xerox GC rep here (I never hide who or what I am)
When considering the Color Press 800/1000 and the competitive models, here is a fun little test we do in our demo room to really put the questions and doubt to bed. Our customers have asked us to run a "long run" of a solid color, printed front and back covering an entire sheet of 12X18. When asked what they consider a "long run", they'd answer 100, 200? We have been suggesting how about 1000? We build their test sheet in Indesign right in front of them using their toughest Pantone color. (usually brown, or green or Orange) We then make another sheet with the same color as a tint - 40% perhaps. Then we let that rip and print a good 500 - 1000 of each - pulling out every 50th sheet. They have compared and everyone of them has been amazed at how consistent and perfect the images are. We are blowing away those in our area who have not wanted to look at a Xerox machine for many years. I haven't ever seen a KM demo where they run more than 15 sheets at a time and never seen them attempt earthtones or Home Depot Orange. Ask them next time - then give them a full page gradient, or better yet, a page with several different gradients going in several directions and run several hundred of those to compare. See what they say...
This machine is really everything it's cracked up to be. If you read my posts on a regular basis, you'll know I am brutally honest, good or bad towards the company I work for. I believe in having credibility on the street and could never be in the bag for a product I don't believe in 100%!
I don't know that the fact that a KM rep in your market doesn't run 1000 sheets in his demos is really a fantastic argument against the C8000. We run delta E tests in my demo room on a regular basis, which also blows away people with our consistency. And although this is going to sound facetious, I don't mean for it to... but please run it up the ladder at Xerox that the whole "ask them to do a full page gradient" is actually losing you credibility more so than gaining it. We're not selling C500's anymore, our full page gradients are not a competitive weakness and I'm sick of having to carry them in my sample pack because an uber-informed Xerox GC rep gave someone a hot tip on an issue that's been irrelevant for 10 years.
One thing you're right about is we do not print Home Depot Orange in our demos because believe it or not, not even 2400 dpi can reproduce a florescent using a 4 color CMYK build. A good test would be to start with a standard, like 50/40/40/0 gray. I'm not going to say anything about how the Xerox 800 prints it, but I will say that it doesn't have any issue printing purples.
The truth is if you only look at two digital presses in that segment, it should be the Xerox 800 and the Konica Minolta C8000. They compete very well with each other and each offer their own individual benefits.
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