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  1. #11
    Ruby Barrett is offline Junior Member
    Join Date
    Sep 2010
    Posts
    8

    Default

    We are still having toner problems! Toner easily scratches off. The techs have been in everyday trying to resolve these issues. We were told to order only digital precut stocks which we have, several different kinds...no luck! We have tried everything from different settings, temperature changes, pressure changes, bought an extra fuser unit...nothing. I agree it's not a paper issue, it is a manufacture issue. Very frustrating!

  2. #12
    msaeger's Avatar
    msaeger is offline Senior Member
    Join Date
    Apr 2009
    Location
    Minnesota
    Posts
    175

    Default

    If this is on thick paper tell the tech to check the tech site there is a new bulletin.
    Warning I am a Ricoh tech.


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