KM C6000 Banner Print

[kakman]

Hi all,

We've recently installed a new KM C6000 with the Konica Controller. It's configured for banner printing via the bypass tray but so far we've been unable to get a successful banner print. We are getting a portion of the image (like an A4 sized portion) but can't get the entire image.

We had two KM techs at the office today and they weren't able to get it working either. I'm just wondering if anyone with a C6000 and KM controller is printing banners? Would love to know software/driver versions or if there is some little trick we're missing.

cheers

[neprint]

Where are you printing from - what program? Or are you importing?

[kakman]

We've tried printing directly from InDesign (CS5) and from PDFs using Acrobat and Preview (Apple's PDF viewer). We're using predominantly OSX here.

[prakashshetty_thane]

Hi all,

We've recently installed a new KM C6000 with the Konica Controller. It's configured for banner printing via the bypass tray but so far we've been unable to get a successful banner print. We are getting a portion of the image (like an A4 sized portion) but can't get the entire image.

We had two KM techs at the office today and they weren't able to get it working either. I'm just wondering if anyone with a C6000 and KM controller is printing banners? Would love to know software/driver versions or if there is some little trick we're missing.

cheers

Check if the Banner printing is activated in ur m/c . The DIPP SW setting is 10-0-1 to activate the banner mode.

[prakashshetty_thane]

Sorry got that wrong.

[kakman]

Seems no-one is doing this at present but wanted to report back as it may be helpful for someone in the future.

It appears banner printing on the C6000 is affected by the machine's capacity to use its hard drives. If the hard drives are switched on, banner printing doesn't work. If they are switched off the banner printing works but large non-banner print jobs (anything over around 8 pages) fail.

The solution is to configure the machine each time using the software DIPP switches. Now this is NOT something Konica would normally encourage - a customer mucking around in the service areas - but we have been given clear and concise instruction on how to do this and it is working fine.

I would love to see a menu option for banner printing which activates these switches - perhaps in a newer version of the controller this might be considered.

FWIW, the switch settings need to be 10-1 off for banner printing and 10-1 on for normal printing. If you can see a HDD Recall menu in the controller is is set for normal operation. When banner printing is switched on this menu will disappear.

There was some discussion with the local Konica people about the possibility of them discontinuing support of banner printing. I truly hope that's not the case, it was one of the primary reasons we chose Konica over the opposition. The banners it produces are truly spectacular! If anything it would make more sense to devote a little bit of development time to make it an easier function to use.

As an aside, the C6000 is a really nice machine - the print output is great and we're starting to learn the quirks of the Konica controller.