Xerox Polyester Paper (Help!!!!)

[CanarcticPress]

Xerox polyester Paper 13.7mil 12x18 160m White, is a stock that we have never ran, and a client has requested it.

The two printers I have and have attempted to run this paper on is the DocuColor 260, and the 700 Digital Color Press. I have tried a Coated 2 and Coated 3 setting on the 260. I have tried coated 177-220/22-256/257-300. I have also tred the NVM Read/Write on the 700.

All of these have changed the color of the job drastically and can see what i believe to be the laser marks (where it bands and the color is washed out)

I also ran the job on 100lb and 80lb matte and gloss productolith on both machines and the job came out perfect.

I don't know if I can get around using this stock. Your input and advice would be muchly appreciated. Thanks so much!

[Craig]

Look at the list of Xerox supported media, if it is on that list there should be settings that are "optimum" for that paper.

[CanarcticPress]

I did take a look but couldn't come up with anything for the 260 or the 700.

[kansasquaker]

We run that same stock on our iGen all the time. It prints just fine . . . I believe Xerox guarantees the performance of their paper on some/all machines. I try placing a service call. They should be able to make it run - or at least take the paper back.

[CanarcticPress]

The paper was not spec to run on either machine. Coast paper had told the rep that buys the supplies that it was a xerox paper (so he figured it would run fine) We ended up putting it on the press.