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  1. #11
    kevneto is offline Junior Member
    Join Date
    Jul 2009
    Location
    Reno NV
    Posts
    18

    Default

    Thanks for the tips! We'll give it a try.

    This is some good info for me to tell the service reps when they come out in the next few weeks.

    Maybe we can get this thing somewhat productive!

  2. #12
    Shane_A's Avatar
    Shane_A is offline Junior Member
    Join Date
    Nov 2011
    Posts
    13

    Default

    No problem. Baffle is failing at the second hurdle, dropouts have returned. Got a call back in to my guy to see where we go next. I say the asylum.

  3. #13
    larryg4b is offline Junior Member
    Join Date
    Jan 2012
    Location
    SoCal
    Posts
    2

    Default Same Issues with Mach 5

    We have had the same type of issues. Marking, Clogged heads, etc. We have had the unit for about three months and I have had at least a service call per week sometimes more. Two already this week and it's only Tuesday. The most frustrating part is when you call to discuss the issues they make it sound like you are the only one having these problems. I wish I had some good tips but the only one I can think of is to keep a sharp eye on the output or you may be wasting a lot of envelopes. This machine is not ready for prime-time.


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