Konica c5501 - error c-6708 after moving

[mattsou812]

Hey Guys,
Yesterday I bought a used c5501 w/ic-305 with 170k clicks on it, tested it before taking delivery, worked perfect, put in a box truck and brought it back to the office. After reconnecting the lu-202 and 607 and turning it back on I get error c-6708. Any ideas, I'm planning on putting it on a maintenance contract but want to get it up and running asap. Any ideas?
Thanks

[hondarr9]

A quick google search came up with these possibilities...

1. At power up the exposure lamp moves to the left to perform shading correction, but the lamp never lights. Failed exposure lamp or Inverter board.
Replace Exposure Lamp (p/n A03U M301 01) or Inverter Board (p/n A03U M405 00) as necessary.

2. ICP1 or ICP2 has failed (OPEN) on the CCD.
Verify that ICP1 or ICP2 is OPEN and replace the CCD (p/n A03U A290 00) if necessary.

3. ICP2 on the IFB has failed (OPEN).
Verify that ICP2 is OPEN and replace the IFB (p/n A03U H100 01) if necessary.

4. ICP1 or ICP2 on the IPB (located on the opposite side of the ribbon cable connection) has failed (OPEN).
Verify that ICP1 or ICP2 is and replace the IPB (p/n A03U H020 15) if necessary.

5. The CCD wiring is poorly connected or damaged.
Reseat connection ribbon cable (p/n A03U N133 00) on the CCD unit and the IPB, inspect for damage and replace if necessary

[Emtri]

Here is the info out of the 6500 tech manual. May be slightly different from 5501 but it gives you a good place to start.


Causes
AOC/AGC adjustment abnormality
• Blocking cover and lens
cover of scanner section are
out of place.
• CCD board (CCDB) connector
is disconnected.
• CCDB power cable is disconnected.
• CCDB IC protector is broken.
• Quantity of light of exposure
lamp (L1) is excess.
• L1 does not light up.

Estimated abnormal parts
Image processing board
(IPB)
I/F board (IFB)
Image memory control board
(IMCB)
Overall control board (OACB)
Scanner drive board (SCDB)
Printer control board (PRCB)
Inverter board/1 (INVB1)

This pretty much means that you're going to need a qualified Tech to fix the issue

[alu]

qualified techs are overrated..
they read out of a manual like everyone else.

does someone have a service manual for mattsou?

[Emtri]

If I were to guess I would wager that something was shaken loose during moving, most likely in the scanning assembly, possibly a connector. Does the scanning bed move or light up when you power on the machine?

[mattsou812]

Hey Guys,
Thanks for the replies I really appreciate it, nothing like buying your first machine only to get it back and it won't run. A tech just left said it was either the ccd unit or the main board. He was ordering a ccd unit and ribbon cable to try tomorrow. The scanner lamp comes on during startup and as it starts to move throws the code. Although not a copier tech, my first profession was an IT Consultant which I did for 14 years.
Yeah since it worked fine before moving I can only assume something jarred loose but since i don't have a service manual I'm not about to start taking stuff apart. I have no plans on using the scanner, does anyone know how to disable it? Since they sell the unit without the scanner as well I'm assuming there would be a way to disable it.
Thanks!

[Emtri]

To my knowledge there is no way to disable the CCD assembly. If you would like, pm me.
I have a copy of the manual.

[mattsou812]

@Emtri - sent pm thanks!