bounding box wrong or not found

[Xpress 7]

Hi There,

i have an issue while sending a PS file to ESKO Graphics Flow Drive RIP v 5.2 using the Helios Opi server, i get the "bounding box wrong or not found " error message.
am using QuarkXPress 7.31 to create the PS file.

Does anyone have any idea on this issue??

Ken

[eskopdl]

One way to test your PS file is to try distilling with Acrobat Distiller. See if you get a similar message, if you do then its the file, not the rip. If you can distill it successfully into a PDF 1.4 try using that file in FD. - peter

[Xpress 7]

It works with Distiller, its only when i sent the ps file to rip, it gives the error.

[eskopdl]

Can you rip the PDF file?

[mattoleary]

Did you find a solution to this problem? I am experiencing a similar issue when printing directly to a pdf spooler, the trim box disappears. It's OK when I export to pdf but I need to use my spoolers and have all page boxes honored.

[Xpress 7]

no i am still looking for an answer