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  1. 07-29-2010, 06:54 PM #1
    gsherrold
    gsherrold is offline Junior Member
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    Default Prinect Workflow / Cockpit error

    Hello,

    I am having some problems while running prinect workflow, I hope someone could help me solve these issues.

    In Cockpit, when I chose the Analyse Point View, I get the following error message: Ap_1013: Unable to update the press list! (picture screen1.jpg)

    When I change to Scheduler, I get this error message (in red color): No Connection to PROOF (where PROOF is the name of the computer running the workflow - picture screen2.jpg).

    Any helps please!
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  2. 08-09-2010, 03:54 AM #2
    AutomaticWork
    AutomaticWork is offline Junior Member
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    Default Re: Prinect Workflow / Cockpit error

    Your analyse point service seems to be faulty. Restarting the "Heidelberg Analyze Point Service" should fix that issue.
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  3. 08-09-2010, 11:00 AM #3
    gsherrold
    gsherrold is offline Junior Member
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    Default

    Hello, AutomaticWork!
    Thanks for your repply...

    Actually, I am trying to move the Prinect software to another server in the company.
    After I've installed the system, I get this error messages and I don't know what to do. I've tried to stop and start the service, restart the server, and nothing...
    I inspected the Prinect Services Control, and it says that all tools are running.

    Do you have any ideas of what's happening?
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  4. 08-09-2010, 11:15 PM #4
    AutomaticWork
    AutomaticWork is offline Junior Member
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    Default Re: Prinect Workflow / Cockpit error

    It seems that the database of analyse point is not set up properly. You should contact your heidelberg service unit to fix this problem.
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  5. 09-22-2010, 09:54 AM #5
    Print_BAY
    Print_BAY is offline Junior Member
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    Default Prinect Support

    How is the Prinect support? Could you call? We are thinking of getting Prinect and please give us your opinion.

    thanks!
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  6. 09-28-2010, 06:03 PM #6
    gsherrold
    gsherrold is offline Junior Member
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    Default

    I don't have Heidelberg support, so I can't tell you if they are efficient.
    I have my own engineers.

    Sorry.
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  7. 09-28-2010, 11:52 PM #7
    AutomaticWork
    AutomaticWork is offline Junior Member
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    Default Rebuild Anayze Point Database

    Hi,

    you may rebuild your AP-Database! Call the "Alter_Prinect_Database.cmd" script in your install directory of Anaylyze Point. The parameters are the database computer name and a local directory (e.g. C:\Temp) storing log information.
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  8. 09-30-2010, 03:59 AM #8
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    padrao
    padrao is offline Member
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    Default I have my own engineers ,

    That nice, if you have your enguneers, why you are looking for help here .
    The workflow you have, you need support from Heidelberg. Who installled and configured all the workflow for you ? Your engineers ? Hummm i don´t think so .


    Look for Heidelberg Support and dont waste money and time .


    All the Best
    Padrao




    Quote Originally Posted by gsherrold View Post
    I don't have Heidelberg support, so I can't tell you if they are efficient.
    I have my own engineers.

    Sorry.
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