Lotem 800V Error ID

[Kara]

Hello,
hope someone can help me.

Error ID 4422 --> Carriage Motor Fine Detector not Active (Power Fail or Motor Fail)
Error ID 4010 --> The task Carriage Motor go HP Detector failed
Error ID 4010 --> The task Carriage Motor go Hp failed


What does this mean ? And is there a way to solve this ?

Best regards
Kara

[ansoft]

Hi Kara,
You must check several things.
1. Check all the cables for the power supply of the carriage motor. Check with DVM if there is voltage supply on the carriage motor. You have to cheat the right door of the Lotem. Check the Molex connector on the E-box. I had a problem in there.
2. Check the carriage motor if it is alive. If you disconnect it from the lead screw it must go free without any problems. Try to disassemble it and to clean it inside. Do it very carefully.
3. Check the HP sensor. Clean it carefully with a cotton tip.
4. Check the driver of the carriage motor. If it is version 1 change it with DSM2. You may find the procedure in Techplanet DVD.
5. Change the carriage motor finally It is expensive one.

Luck!

[Kara]

The problem was a cable not plugged in.
But the next problem comes

No response from DDB board.

Right now i type from my phone and if i'm back home i will give more info. Sorry

[ansoft]

You have a new message from me:
Change the DDB Just kidding!!!
1.Check the switch in the left door for the power supply. This power supply is for the lasers and DDB.
2. Check the connections around the DDB card.
3. Check with DVM the power supply from the L-box.

Luck!

[Kara]

What the hell is a DDB ?

[ansoft]

It is an abreviation for Data Distribution Board. It is positioned at the left side of the Lotem on the back of the laser drivers. When you open the left door and see the down side, unscrew one screw and open a new big thick door. This door in the inner side is the DDB board. In the middle is the switch for the lasers.Turn it ON!

Good luck with the Lotem!

[Kara]

Ok now i am home and have alot time to explain.
The owner bought a used creo ThermoFlex 4045 it was moved by a "special" company.
I am just a computer guy and the owner asked me to remove not needed hosts in hosts list on the brisque and correct network settings.
i did it, it was easy ... i am old enough for win95 and some linux
Then he try to start a job and get this errors.
I call the company where he get it from and they had no clue, what that errors means.


Error ID 4422 --> Carriage Motor Fine Detector not Active (Power Fail or Motor Fail)
Error ID 4010 --> The task Carriage Motor go HP Detector failed
Error ID 4010 --> The task Carriage Motor go Hp failed

Because i can imagine what carriage motor means i took a flashlight and look inside the creo.
I saw a cable with "step mtr" not plugged in.
I open left door and after a short search i found the other part where it have to be plugged in (to the step motor).

I saw another cable with "temp" i didnt found a place for this one.
So i leave it as it is.

I started the creo again and try to start a job.
Was very happy it took now a long time before yes before the next error came :


The operation "PutAndGet" of DDB Card failed
The operation "Put and Get" of DDB Card failed
The operation "Get" of DDB Card failed
DDB Card doesnt respont opcode 76


As i said before i am just computer guy and never seen a creo brisque lotem and so on before
The first owner said he started a job before they move it and in the log file it said job done.

[ansoft]

Dear Kara,
You did your job. The problem is to the installation engineer for the Thrmoflex. I have 4 Creo Lotems on my head and I must say that the machine lives its own life. Simple transportation with transport locks took me 2 weeks to start it again on customer site. So I believe you and if I can help with something more I will do it
Regards,

Ansoft

[Kara]

Thank you very much for your help.
Before i registred here i read alot since thursday.
Thank you all for helping.
I will check where the DDB is and i will find it, cant be that hard.

Forget to ask a error on Brisque:
If the brisque starts there comes an error like "SFL Think TSP not detected" "Think Dispatcher not startet"
Is that important ?

I love 375Mhz of Power

[ansoft]

No problem for not detecting this card. It is not installed in the Brisque.