We have having a completely random issue with InSite preview mode on one Mac (OS 10.6.8). Sometimes when you open a job in preview mode the pages are not displayed full size and sliders appear on two sides of each page. Sometimes if you close preview and reopen they go away-sometimes not. Can look at a job in the morning and they are there, look at the same job in the afternoon-gone. Does not matter what application made the file for refine, which process template used for refine, or what imposition is used. We have another machine that has the exact version of software on it and it never happens on that machine. I wanted to post a screen capture but of course now we can't get it to do it. Maybe I will get randomly lucky tomorrow and be able to post one for you all. Any thought?? Thanks in advance.