Questions!

[Tpyo]

...And it's not only customers. Upstream salespeople, the boss, the order entry person; they all seem to pull this one.

Part of my routine: I always ask, "How many finished pieces do you want to end up with?"

[arossetti]

...And it's not only customers. Upstream salespeople, the boss, the order entry person; they all seem to pull this one.

Part of my routine: I always ask, "How many finished pieces do you want to end up with?"

Agreed, I throw the word yield around a lot.

[Keith]

This was yesterday:

Customer: I placed an order with you back in July and I need to re-print it with new artwork
Me: Ok no problem, will you be supplying the artwork or will we be creating it?
Customer: I'm about to fax it over.
Me: Are you faxing over the changes you want us to complete from the old art?
Customer: No, the artwork is complete I will be faxing it in.
Me: ... by fax do you mean e-mail?

This is why I got rid of my fax machine years ago.

[GuruMorgor]

Thanks for all the fun replies! I can't gripe to my friends about work because they don't understand what RGB's and CMYK's and vector files are either. It's work though, and its cool that we can make fun of it. Better than diggin' ditches!

[cseas]

i love it when they want us to match the proof they printed on their crappy printer. doh!
or they give us a file and want us to match what another printer produced...and it's obviously not the same file they are giving us.

oh the humanity...

[dabob]

I got one to add . . .

We got a customer/designer in from a very prominent liberal college and we spent about 4-5 hours playing with press setting to get it to the color she wanted all the while telling her that we should really make the adjustments in photoshop and InDesign rather than chase it on the press . . .. lo and behold 6 months later here she comes back in with the same cover and we asked her if she corrected the color issues . .. her response "well you got it right the last time so I didn't change it" . . .. oh well press time charges make money too . . .

[PrePressKD]

When people ask me what I do for a living, I tell them, "I have a job that people don't know is a job until I tell them it's a job."

Y'all might want to check out clientsfromhell.net. It's full of more of the same stuff as we have on this thread.

Enjoy!

[cseas]

When people ask me what I do for a living, I tell them, "I have a job that people don't know is a job until I tell them it's a job."

Y'all might want to check out clientsfromhell.net. It's full of more of the same stuff as we have on this thread.

Enjoy!

that's a great site.

i also love it when someone from mgmt or a salesperson brings a client through:

"..and this is where we RIP the files apart and process the lasering on to the plates"

lol!!

[BillJ]

What do you mean you cant do a PMS match from my Publisher file?
What's wrong with your rip that it can't print this font I found on the internet? It looks fine @600 dpi off my printer?

[dabob]

Lately the big question in my life is . . .

Where am I going and why am I in this hand basket?!