On the phone discussing my bleed requirements with an unknown 'Designer with 25 years of experience': (shouting at me) "I've never had a printer that needed more than 1/16" bleed!"
As long as we're still going......
Our shop uses AVO's (Avoid Verbal Orders) for special instructions on any given job. Here are some of my favorite AVO's I've collected over the years - and these are exact quotes, mind you......
#1) Exactly like sample enclosed - except for the paper and design.
#2) Recreate Tabs - exact reprint not done here.
#3) The word "Student" on page 12 looks light & dark.
I have the a answer to all these problems............."It pops!"
them: "it's not quite blue enough"......You: "but now it pops!"
them: "oh, I just noticed the word "yes" is spelled wrong" ......You: "I noticed that, but with that typo in there it pops!"
not to be outdone by "it's alot sharper now" or "see how clean that looks".
phrases like that and they buy whatever you're trying to sell them
Me: Ok so you need 20 foamcore prints by tomorrow evening that shouldn't be a problem where are you located?
Customer: Augusta, Maine
Me: You do realize you called Las Vegas Printing we can rush it there, but shipping won't be free anymore.
Customer: What do you mean shipping won't be free?!
so many times with so many places. What is so complicated about the idea that regular 3-day shipping is free, but if you ask me to ship across the country by tomorrow that's going to cost a little extra...
Production Out-By Date on the work order: "ASAP"
WHERE do I schedule that on my production schedule when all other work orders have actual drop dates?
What happens to those kids in the grocery store who go ballistic when mommy won't buy them candy? They grow up and become print buyers.
When a CSR asks me for a turnaround I always ask when the customer needs it. If I get ASAP as an answer I reply with "They can have it ASAP then".
Originally Posted by MailGuru
Customer: "When you say the margin is .5 inches, is that a half-inch, or is it 5/10ths?"
Me: (resists urge to say it's 128/256ths, then :headdesk: )
Sadly, a true story.
Was asked by a client to send all logo's affiliated with their company over @300dpi. No problem, rounded up 18 in total, mostly all Illustrator EPS files, made them into 300dpi RGB JPG's all nice and uniform in size. Zipped them up and sent them off. Got an email back this morning asking if i could put them into a Microsoft Word file so she could label them. Didn't really think much at the time that it would be much of an issue. Does anybody use Word regularly? I have Word 2002 (and haven't used it since then) and I tried. I even looked for the manual (lol) and in the end I had to go see Debbie the Receptionist and ask her to do it. I watched and laughed at what she had to do to make Word (she had 2010) simply place the image and move it around. Wow! the program truly defies logic at almost every instance. Anybody play with Windows 8 yet? What happened to Microsoft? When will Adobe make an OS! MY BROW IS FURROWING!
Yes, but, when you put it in MS Word -- "It Pops!"
Thanks blazini - it realy does work pretty good - doesn't it?