PDF clipped at the CTP system

[hkellogg]

I am reposting this from the Xitron threads as it may not relate directly to our RIP Navigator.

We are running Xitron's RIP Navigator, saving the ripped files to a shared folder to be picked-up by our Prestek Dimension 425 CTP. The particular file in question measures 12 x 17.75". When we rip the pdf, it looks correct on the Xitron, but when I pull it up from the shared folder on the Dimension, the upper portion of the ripped PDF is cropped off. I have rotated the PDF, rotated the original, and created new press specifications on the Dimension but it still looks the same.

I am not sure if this is the best place to put this post as I’m not sure where the problem exists.

Does anyone have any ideas?