HP DesignJet 5500 - Spinjet not flipping

[tlotzer]

In continuance of this older post at: http://www.prepressforums.com/forum/...0-printer.html

We are getting A "Spinjet Error 07" on the HP 5500 screen readout and the job sits in the flipper. It won't flip the sheet to re-feed so it can print the other side. Right now, we reset the spinjet flipper, the sheet drops out, we reload the sheet as "sheet" (not roll), then it print the other side.

We then have to reload (roll setting) for the next job.

Anyone know what "Spinjet Error 07" is?

Why would it not continue? Should something be adjusted. We don't see any loose parts, belts, etc.

[tomgnt]

The spinjet needs re adjusting the spinjet is too low for the HP designjet and there is too much tension on the motor inside the spinjet, You will need to contact a approved Spinjet Engineer