One page in my PDF is corrupt

[CathieH]

Hi there. Long time no see. :-)

Anyway, I have a PDF file that's about 270 pages, a book, and it was printing fine until yesterday. Now, it'll only print up to page 52 then stop, thus making the KM 1050 driver say the printer is offline and I have to restart both the printer and the PC to get anything to print after that.

So without getting into all the details, I've discovered that page 53 of my document is corrupt. I can print every page in the document but that one. I've tried replacing that page from the original file that my customer sent me, but that didn't work. I have Acrobat Pro X and Pitstop Pro.

How do you fix something like this, anyone have ideas? Does Pitstop have something that might help?

Thanks!
Cathie

[Printease]

Have you tried saving out that particular page as postscript and re-distilling it? I have found that works on occasion. You can then add it back into the original document and hopefully be good to go.

[Emtri]

Also are you using an external fiery/creo? try importing the job through Command workstation (or the creo) rather then the print driver. This has helped solve a few odd PDF problems

[Greg_Firestone]

Do you get any messages or warnings when you open up the replacement file in Acrobat? Have you tested the replacement file on additional RIPs?

Regards,
Greg

[CathieH]

I have not exported and redistilled it, have not tried it on another rip and am not running it through a creo, just the driver. Even when I just try to print that page, it pops up in the 1050 driver print list then goes away. I get no error messages anywhere.

Anyway, you guys have given me some ideas, plus I'm pulling the page from the very original place it was first pulled when they put the document together.

So, we'll see what happens. Odd thing is, the page is of a man in a suit, carrying a briefcase and wearing a full face ski mask running away. LOL

[gig0]

2 things you can try if you want a quick fix:

Convert all the fonts on that one page to outline

OR

rasterize the page in Photoshop @ 600dpi

[Lukas Engqvist]

You wouldn't need to rasterise in PS you can export a page as a JPG or Tif from AcroPro... if that is what you want (there is even a print as bitmap in the print dialogu )

Definatly single out the page and get it working before recombining. You can remove varying parts until you see if it is text or graphics. First remove all text does it print? If so it's text problem. If not, revert to original remove all but text does it print? If so it's graphics problem if not it's structural.
Then work your way through graphics.

[MarkPinSac]

lukas nailed it. my exact solution.

[Stephen Marsh]

You wouldn't need to rasterise in PS you can export a page as a JPG or Tif from AcroPro.

I agree with Lukas in trying to narrow down the corruption instead of rasterizing, as any solution is better than rasterizing the page in my opinion.

That being said, it is common for some people to rasterize in desperation. As Lukas also notes, Acrobat has an option to print as IMAGE rather than as PostScript (this option is sticky and one must remember to turn it off before printing another file/page). There can also be other valid reasons why PDF content may need to be rasterized, such as web graphics or other cross media end use.

Lukas, the Acrobat image save as/export command produces sub-standard quality on text and vectors, when compared to rasterizing directly into Photoshop (I had a discussion about this on the forum with Dov once). Illustrator offers the most comprehensive set of rasterization options when compared to Acrobat or Photoshop, however it can of course be problematic to open a PDF into Illustrator so Photoshop is usually my preference.


Sincerely,

Stephen Marsh

[maas]

Any transparent artefacts on that page?, what PDF version are you printing too PDF 1.3?

regards
Maas