Proofing is under overprint preview in the view menu. One more thing comes to mind, the imgaes you post they are screen shots from different monitors? I assume they have different characteristics, are the images colour profiles similar gamma? Are the images colour managed?
One thing to test is to have a colour reference strip included in your screen dump so that you can confirm that colours are rendered in the same way. (I'm particularly interested in a 0,20,40,60,80,100 stepwedge of the Pantone, zero being white).
I can see where these things would affect how we see things differently but shouldn't the output be the same? I'm going to forward these responses to my designer and get his input.
Thanks again!
Lynn
Lynn,
I took a good look at your files. I really dont see any "issues" with the files and when I open the AI, if I had to choose I would say my view is closer to what you are trying to match than what your screen looked like so I still cannot say why you are seeing the issue. But what I did was put a new layer in the AI and built a version that you can control the amount of glow. I was thinking that was part of the problem you guys where having was being unable to adjust the the glow on the DCS files. Hopefully the file I put in there will get you going down the right path to at least match the customer file. File is back on the FTP for you to grab.
Lucas bring up some great points as far as really correcting the issue, definitely something to look at.
Thanks WI
You are wonderful!! I cannot see the PM anymore so could you please send me your ftp info again so I can pull the file? Sorry to be so much trouble
Lynn
After much playing around with settings, it looks like the Overprint Preview can have a pronounced effect on the appearance of effects. If you build the effect as an Outer Glow using a black and the Screen mode the Overprint Preview has an especially dramatic impact on the look on-screen.
Oddly, having the Proof Colors setting on does not automatically engage the Overprint Preview. That seems like an error in the interface to me.
Lynn, be sure to take a look at where it says "STYLE" below Buffalo Chicken - there's a line there and it looks like the words are squished vertically. Although I can't offer any help, just wanted to point that out so you can make sure it also matches what the client sent.