OPS online print solutions

[jay12345]

Hello everyone,

Is anyone using this? If so what are you thoughts about the product and would you have purchased something else.

[splenguin]

STEER CLEAR of OPS. PM sent.

[arosario]

Why are they so bad?

[pabney]

I to would like to know your reasonings to STEER CLEAR of OPS. I have been running ops for the last 4 months or so, and find it an exellent piece of software for my needs.

[arosario]

Pabney, what modules do you have? We are very interested in the triggered marketing campaigns so we are looking at the full boat. Do you use any backend integrations with it (prinergy, satori, etc)

[pabney]

We just have order desk and open canvas modules. We are strictly using it for B2B corporate branded items. And sorry, but we do not have it integrated with any backend systems. Though I have talked to some others on this board somewhere, that are doing just that. Maybe they will chime in soon.

paul

[arosario]

I hope so. No problems then? Support good? Do you host servers or are they managing that for you?

[pabney]

One of the reasons we went with ops was the non saas option. Did not want that data any where else but here. I would say support ranges from good to excellent depending on who get the ticket and how complete your support ticket is. Do I think the software has some issues, sure, but what software doesn't. Are there features I would like to see added, again sure, but they have something in place for that. Overall I am happy with our purchase.

Paul

[jay12345]

this is $30,000.00 is it not?

[arosario]

That's good to hear. As far as issues, anything deal breaking or is it mostly inconvienient stuff?