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Thread: Weird Issue

  1. #1
    appstro's Avatar
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    Default Weird Issue

    This may or may not have anything to do with RAMpage so I will just tell you what happened and get your opinions. Yesterday I received a hack pdf from a client. I was going to just RIP it in Rampage and go with it but I noticed that it had no bleed. I decided to open it up in Photshop and scale the background image a bit. When I opened it it had several layers. So me thinks that it must have been made in Photoshop to begin with. Anyway, other than missing fonts the whole thing was in RGB. So after I got the file looking like I wanted I converted it to CMYK and saved it as a TIFF and popped it into indesign. Then I exported it as a PDF again and registered it in RAMpage. It looked acceptable enough, so I proceeded to impose it in preps and printed that file back to RAMpage. Then I registered the imposition as usual. Now all I had to do was proof the thing and here is where everything went goofy. I sent the file to the epson printer. When it started printing there was no black!!! I figured the print head was dirty. After all its a brand new epson, it must be filthy....LOL.!! So I ran a cleaning cycle and printed again....still no black. Meanwhile other proofs from other workstations are coming in fine and printing just fine. I ran a low res on our old 43wide and it looked fine. All the values on screen look fine and there is definitely black in it. Its CMYK. The res is 300. I cant understand if its loosing the black channel on the way to the epson or if RAMpage is not happy with the file. I decided to try and run a Kodak Approval before I walked out for the night. I will have to wait till tomorrow to see how that turned out. Anyone else have a similar experience????
    Last edited by appstro; 12-18-2008 at 11:02 PM.

  2. #2
    almaink's Avatar
    almaink is offline Senior Member
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    What does the monitor proof show? I never would use Photoshop on any PDF just bad form IMO. For missing bleed I either use Pit Stop or enlarge the PDF in InDesign first and re-export as a PDF.

  3. #3
    baxfly is offline Junior Member
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    The only time I've ever had a 4 color image with no black is when the wrong profile was used for the RGB to CMYK conversion.

  4. #4
    appstro's Avatar
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    The approval looked fine and we printed it. I just dont know what caused the problem in rampage. It appears to be profile related like you said. The monitor proof looked great...
    OS X • RAMpage • Epson 9880 • Kodak Approval • Lotem PLatesetter •

  5. #5
    macphenom is offline Senior Member
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    Did it go to the epson using RPD or something like Oris or GMG?
    I have seen that issue pop up with Oris.

  6. #6
    appstro's Avatar
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    It was ORIS. Hmmmm. What causes it?
    OS X • RAMpage • Epson 9880 • Kodak Approval • Lotem PLatesetter •

  7. #7
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    Why bring it into InDesign to export to a pdf? I send photoshop pdf's to Rampage all the time. Layered pdf's from photoshop will remain vector but saving it as a tiff will rasterize the type.

    Erik

  8. #8
    appstro's Avatar
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    I guess I could have done that. I completely forgot that
    Photoshop can do that now.
    OS X • RAMpage • Epson 9880 • Kodak Approval • Lotem PLatesetter •

  9. #9
    macphenom is offline Senior Member
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    What version of Oris are you running?
    I am not sure as to what the exact cause is, I am still looking into it. For what ever reason it seems to drop a sep prior to recombining them for output to the epson. I had a sales/tech from Oris in the plant today and it totally slipped my mind to ask him about the issue. I haven't had it crop up for quite awhile now so thats why I forgot to ask.
    Are you using a tif to a hot folder or are you using the Fuji Tif option that is made for Oris?

  10. #10
    appstro's Avatar
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    We delayed the "file handling" from 60 seconds to 90 seconds today and that seems to have solved it!!! I believe we are using a TIF hot folder. I will keep you posted Thanks!
    OS X • RAMpage • Epson 9880 • Kodak Approval • Lotem PLatesetter •


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