Ryobi service tech in the NYC area.

[lantz_xvx]

Hey all,

Pretty sure this is my first post in this forum, but I look at it frequently. So hello and thanks for all the helpful threads you all have contributed to.

I'm wondering if anyone knows of a Ryobi service tech in the New York City area? I've got a Ryobi 3302 with Crestlines that I'm trying to get setup. I've adjusted all the ink forms on both heads but the Crestlines seem impossible for me to dial in. All the rollers look fine, though I plan on replacing them gradually. I know the press can produce sellable jobs as is, I just need someone who knows the machine to help me set it up and give it a once-over.

My shop is in Brooklyn. Any recommendations would be much appreciated!

Thanks.

- Lantz

[Al Ferrari]

http://www.google.com/search?client=...w=1618&bih=928

edit: this one is targeted to 3302. the first one was too general.

[lantz_xvx]

Thanks for your reply, Al. Unfortunately, this search does not yield any useful results, and I made several similar searches before resorting to asking for help on the forums.

Does anyone happen to personally know of a Ryobi tech in the NYC area? A guy from Boston got in touch with me via another printing forum but there has to be someone closer, and certainly a vast network of skilled printers would know of someone.

- Lantz

[Al Ferrari]

General advice for any forum: when seeking help, always make a brief mention of what you have already tried.

Note that the Google search yielded some equipment dealers. What happens when you contact them?

Al

[lantz_xvx]

It yielded one equipment dealer, Crystal Graphics, which is the dealer I bought the press from. They were awful to deal with. I have no desire to deal with them anymore, and even if I did, I wouldn't trust them to do anything right.

- Lantz

[Al Ferrari]

I am located in California, so I can't help much. I only responded because I used to have a 3302 with Crestlines. Great press.

One last suggestion, try to contact the factory asking for dealers in your area, AND mention your poor experience with the one you dealt with.

Good luck,

Al

[lantz_xvx]

Thanks for the advice, Al. I guess in the meantime I'll try to just try to get it worked out myself. Those Crestlines have just been really impossible for me to get dialed in, and they take forever to clean up. Every day I spend hours messing with them, and when I think I've made progress, more problems arise. I just really want the press up and running. It's so close, and I've got some jobs to start on.

- Lantz

[theinkman@aol.com]

Hey all,

Pretty sure this is my first post in this forum, but I look at it frequently. So hello and thanks for all the helpful threads you all have contributed to.

I'm wondering if anyone knows of a Ryobi service tech in the New York City area? I've got a Ryobi 3302 with Crestlines that I'm trying to get setup. I've adjusted all the ink forms on both heads but the Crestlines seem impossible for me to dial in. All the rollers look fine, though I plan on replacing them gradually. I know the press can produce sellable jobs as is, I just need someone who knows the machine to help me set it up and give it a once-over.

My shop is in Brooklyn. Any recommendations would be much appreciated!

Thanks.

- Lantz

Lantz: Jack Popkin & Co. 718-361-6700 (Ryobi Presses). I have one and they know the press better than anyone I know. If you'd like to give me a call first, maybe I can give you some pointers -973-887-4700 - Bob

[lantz_xvx]

Hey Bob, thanks for the info. I actually did send those folks an e-mail via their contact form on their website, but never got a response. I guess I'll just have to give them a call. The same actually goes for this other place in Englewood, NJ. I wonder why they bother having e-mail as an option if they don't reply to it? Anyway, I'll take you up on your offer and give you a call later today before I speak to Jack Popkin.

Thanks.

- Lantz

[Al Ferrari]

I used to have a small shop in New York state in an earlier life and Jack Popkin is a name I recall in printing equipment. I would not hold their lack of response to your email in such a strong light. My guess is that they are an old style business that only recently have set up that web page on the strong advice of others and are not yet comfortable in it. It would be a serious bad sign if you were going to them for web services, but for machinery services it is simply an annoying inconvenience to you.

Good luck.

Al