Ryobi service tech in the NYC area.

[lantz_xvx]

Nothing personal against Jack Popkin or United Graphics Systems - I'm sure both of them have excellent and competent technicians. I just think they should be upfront about the best way to reach them. I have no problem calling, but sometimes it's easier to explain a particular issue in writing, especially if you're trying to get help from more than one place. In any case, I'll give Popkin a call and see what their rates are like.

- Lantz

[lantz_xvx]

Hey all, so just a little update. Len Popkin came by today and was a super awesome guy. He got my second unit dialed in and went out of his way to show / teach me things so that I could save some money and do it myself in the future. The plate clamp on my first unit is not opening properly on the operator side, and he didn't have the parts with him to fix it so I just have to run it as a single color press for now. But I'm going to see if I can take that clamp apart and figure it out. Hopefully parts aren't necessary, there's just something stuck in there. He also did some other minor repairs and gave me some great info. And at the end of it, charged me half of what he should have and told me that I could call him for help any time.

Great technician, and great customer service. Thanks for hooking me up with that company, and I highly recommend them!

- Lantz

[Al Ferrari]

That's all good news!

Was there any discussion about the web page inspired emails not being responded to?

Al

[UnlimitedBT]

Lenny is really nice guy.

[lantz_xvx]

Al, I wasn't even gonna sweat the e-mail thing because it wasn't a big deal at all. Lenny really is a nice guy and his excellent service made up for whatever downfalls I anticipated beforehand.

- Lantz

[moo]

Today's alkaline based papers tend to leave a lot of (calcium) in the roller train and soybased inks don't help. I use poly plates and metal and when they don't ink up right away ,especially with black, then it's time to clean the rollers by hand-take them out clean them in your sink-running water, sos pads,comet, ajax, dow scrubbing bubbles whatever it takes to get that buildup out that lies just beneath the surface. I even dragged a fine tooth file across the crestline pan roller and ground down the swelled ends to get them level with the rest of the roller. I put a cleaner sheet on: 12pt 12x18 works fine for me and then use the wash up unit as well because experience has shown me it doesn't take much solvent below the nip of metering roller to drip down and create a mess (especially on the infeed). Also no amount of deep cleaning stuff will help if it's not completely out of the system when you start up again. I'm old school I even use a weak vinegar solution (sometimes)now and then to rinse the rollers. Tech says, "no! it's bad for the rollers" Whatever, they are old rollers anyways so whatever works. I even use ammonia-it's cheaper than Allied ink repellant which If you read the ingredients it says "ammonia paste" to clean my cylinders because that calcium builds up there too.