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  1. #1
    wonderings is offline Senior Member
    Join Date
    Sep 2007
    Posts
    121

    Default setting up xerox problem

    Replaced an aging dual 1.25 ghz G4 at work with a new base model mac mini for our reception computer. I transfered everything via migration assistant. I knew I would need to setup the printers again as she was running Tiger and Xerox had driver updates for Snow Leopard. Anyways, I have run into a problem getting the printer going. I have the latest ppd and ran the updater and installed. Normally I would go to printers, add printer, then windows then click work group:



    Now normally I would see both our xerox printers here, our X12 and DC260. They dont show up, infact they dont show up on any computer now I try this on. Nothing has changed here network wise. Everything is updated to latest updates. What am I missing here?

  2. #2
    JoshB is offline Member
    Join Date
    Apr 2010
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    79

    Default

    Just at a guess, I think that your new Mac mini has stolen the position of WINS server. There is a sort of mini DNS process that goes on in your local lan among Windows machines. In the absence of a small business server or something that can do the job properly, the Windows boxes basically draw straws and elect one of them to be the name server. Recent Macs don't play nice, however, and will insist on taking over that position even though they do an incredibly crappy job at it.

    If I recall, I think you can disable that behavior -- though I don't remember it being simple to do. In the meantime, you might also be able to get your printers up and running by referring to them by IP.

  3. #3
    Joe
    Joe is offline Senior Member
    Join Date
    Aug 2007
    Posts
    567

    Default

    Why would you be looking in the "Windows" section for a network Xerox printer from the Mac unless you are trying to connect to it via a Windows share which I wouldn't recommend? If it is on the network and the IP has been properly assigned so your network can see it is should show up under Default or IP. If by chance it is an AppleTalk device there is no longer any AppleTalk support in OS X Snow Leopard and you will need to try to get it going through either the IP address or Bonjour (Default).
    Joe
    OS: Mac OS 10.6.7 - RIP: Prinergy Connect 5.1.2.3 - CTP: Luscher XPose! 160 (2)

  4. #4
    Join Date
    Aug 2008
    Location
    England, United Kingdom
    Posts
    15

    Default

    Yes Joe is correct, use TCP/IP to connect to your Xerox, but this does of course assume that your Xerox RIP has TCP/IP turned on. If it does not have it turned on then turn it on and get the PCs to use TCP/IP as well.
    Also you may want to check your network preferences on your new mac and make sure that you have the same Windows Workgroup name as the PCs on the network - it just makes life a little easier.

  5. #5
    pcmodem is offline Senior Member
    Join Date
    Sep 2007
    Location
    Des Moines, IA
    Posts
    407

    Default

    Quote Originally Posted by JoshB View Post
    Just at a guess, I think that your new Mac mini has stolen the position of WINS server. There is a sort of mini DNS process that goes on in your local lan among Windows machines. In the absence of a small business server or something that can do the job properly, the Windows boxes basically draw straws and elect one of them to be the name server. Recent Macs don't play nice, however, and will insist on taking over that position even though they do an incredibly crappy job at it.

    If I recall, I think you can disable that behavior -- though I don't remember it being simple to do. In the meantime, you might also be able to get your printers up and running by referring to them by IP.
    This is called Master Browser and it is possible to get this disabled on Mac OSX. Just Google "disable master browser on OSX". Sometimes you can turn off the Windows Network Service.


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