Hope someone can help with a very strange problem on my 9800.
It driving me mad.
I am using cut sheets that measure 297mm x 450mm and printing direct from CS4,CS6 and Corel using a custom page size set in the print driver of 297mm x 435mm. sometimes but not all the time a print will stop short in length by about an 1-1.5 inch there is space left on the page clear of any margin. I have noticed that sometimes the print will pause for a second just before this happen then go on to print a few more line before it then just finishes the print short. The PC seems to report the print has finnished and the local panel go back to no sheet loaded.
I did try and increase the page length of the cut sheets and it seem to help but then again I went back to my normal sheet size and its working fine again. This happens from time to time seems at random and can be fine for a week then this happens and happens on every sheet I end up turning off and on and restarting PC, trying longer paper then it clears and is fine again hard to tell what cleared the problem. I have not seen a problem in roll mode but use in main cut sheets, changed the PC, cables and tried CS4, CS6 and Corel X4 and they all at times show this problem. I have cleaned the paper sensor and made sure there is no direct light as I know that can cause a problem.