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In the past we've never really limited the number of revisions and proofs a client would receive with their orders when we are doing the layout. Recently we have had a few go to the extreme and now I want to limit excessive revisions without additional charges. What are those of you who have...

Some items we print and mail for clients require a 6-3/4 remittance envelope. Some clients have been providing these to us which have been printed elsewhere. Some have been purchased online and some by other local shops that low balled the price. Most of the time we have to fold the envelopes...

We got rid of our 1000i and still have the parts for Gold, Silver and Clear. If anyone needs them PM me and we can discuss.

I received a letter from one of the hospitals we do printing for. They state as a vendor we may fall under CMS compliance for vaccine mandates. I feel that is incorrect as we would fall under OSHA if anything and they have suspended their ETS. We do have one hospital with desktop delivery, but...

Did they recently drop Sunday the 6th? I sware it was on the website the other day.

All of you who run mailing lists through CASS/DPV software I have a question. How much correcting are you doing of addresses that are deemed undeliverable by the software? When we first started our thought process was make the corrections we can without charging since it would equate to more...

Whenever we re-start the firey we have issues with slow communication between the engine and RIP. When Fiery Ticker/Command Workstation starts it will show our paper catalog but fails to show the ink levels. Usually takes a half hour before the ink levels appear. If you try to print before that...

Has anyone else experienced this? The Fiery will lock up and need re-started. Once it re-starts the paper catalog will show up but the ink levels do not. In this state there is no communication between the Fiery and the 1000. Usually after a period of time the ink levels will show up and all is...

I have come to the conclusion the Ricoh 8120 only like to print on white paper. It has the most convoluted paper catalog I have ever seen. I have followed and even had the techs program "colored paper settings" that are useless. Every time it jams right at the fuser entrance. Skew and double...

Just checking to see if anyone had any success. These are 28lb Catalog envelopes if it helps.

So Xerox US has the cost at $660.00 each. What are others paying?

Anyone experiencing the RIP locking up? We have had new hard drives, and system software reloaded several times. The RIP will start but when Command Workstation loads it freezes and locks up the RIP. Sometimes a restart will work, other times not. Going to attempt Command Workstation from a...

Plockmatic BM500 or the Morgana AF500 that they can give feedback on? These are the offline 2 drawer models.

So our 1000 has out of the blue decided to bounce lead to tail by 2mm in either direction. The tech has replaced about everything but still no luck. Anyone else experience this?

Has anyone been plagued with the jam code 077-119? My tech has been chasing this sucker for a few weeks now and today it's happening every hundred sheets or so. Thanks!!

Does anyone running KM1200's have issues with carbonless paper effecting the drums and cleaning blades? We run Nakoosa Universal and when we run more than a few hundred sheets we almost always have to pull the cleaning unit out to clean off the blade. My tech keeps telling me we can't run...

Does it show the toner levels either on the UI or from Command Workstation? Does it show in the UI the progression of the job (minutes left, number printed)? We had one installed as a second box to our Xerox and none of these are showing. My tech said they won't but I am not to sure about this...

Anyone have an operators manual for a T100 in PDF form that you would pass along?

For those that do mailing, I have a question. After you run the list through your mailing software, how do you handle the undeliverable addresses? Do you make every effort to correct them or do you just not address them? We seem to get some pretty crappy data files from customers, we have made...

I am a mostly digital shop, we do have a ABDick 9870 for small 1 and 2 color work. I am noticing that my runs on my xerox 8000AP are getting a bit longer and almost all are static prints, no VDP. So my question is, I am thinking about transitioning to a 4 color offset but I am a bit befuddled...