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All of a sudden yesterday after we loaded a new box of Fuji plates, we started getting: Error 0323 Autoloader sensor and Intermediate Sensor is off We thought maybe it was a bad box of plates, so we tried a different box, but the issue continues. We are able to manually load the plates with...

I did try that, but I need more fields: Company Name, Address, Address 2, City, State and Zip. If you have the SQL to send me, maybe I can figure out how to modify it. Any help is greatly appreciated. :)

We have a couple of storefronts still on our old Online Print Solutions (OPS) system. OPS was purchased by EFI then discontinued several years ago; at that time they stopped offering any support. I am working on recreating the stores on our current platform, and can't remember how to get to...

Thanks for all the replies and help. It looks like we will end up biting the bullet and getting the Raster Blaster. Have a great day everyone!

The owners here purchased a used Screen PT-R8000 platesetter. The platesetter came with a PC that has ApoServe8 installed on it. It also has Apogee Prepress Manager, so I am guessing it is a Agfa product, part of the Apogee workflow. When I Google ApoServe, I get no results. I am trying to...

There is a 6.1.1 upgrade to SmartStream that seems to have solved some of the problems. We have spent a lot of time on the phone with HP the past few weeks since upgrading to CS6.

Just in case anyone runs into this problem in the future, I thought I would post that the resolution came from calling Agfa and finding out that I had to edit some Registry information to make it work. It was nothing that was anywhere in the documentation.

You have to use the RIP Tuner Application. Under the Input Tab, you will see Category: and a pull down menu. In the pull down menu, choose Hot Folder. There, under Directory: you define the name of the folder. You then have to go out to Windows and Share that folder to the network. Let me know...

We have a Sherpa 43 with the "Apogee PDF RIP for Sherpa". The RIP was running on an old Windows NT box that, after being repaired several times of the years, finally died. I managed to find my old install disks and we re-installed the RIP software on a new computer and set up the print queues...