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Hi guys. Do you know how to deal with this mechanical error? "Ex11d : When the clamp is locked, some tail clamps are detected on the clamp arm, or when the clamp is unlocked, some tail clamps are not detected on the clamp arm." Im trying to apply some command from Service Mode-->Actuator...

Hi guys. I'm looking for suggestions on printers for color proofs contracts and, another printer for mid-to-small size production. We are a print house and need to look for alternatives to offset in order to deal with limited quantity of prints. Thanks.

Hi, I'm looking for tips and recommendatios before buying a printer (Epson, Canon, HP) exclusively for color proofs (a.k.a. best color proofs). We normally use USA Web Coated Swop2 or FOGRA 27/29/39 for our process. And now we need to increase our reliability in color. If you can suggest...

Hi. Today I received from my Apogee installation a notification for free up my disk. I checkd on Disk Monitor, and the disk used for Temp and Rasterization is full.. My question is.. how can I free that disk space? I'm in that folder on my disk, and I just see full list of folders. But Im not...

Hi... Which color name is PANTONE YELLOW C2X? Thanks for your help

Hi In Avalon N4 im following this step in this order: 1.- Set media type (I had one predefined) 2.- Set plate ( I put the new size with the previous media type) 3.- Set printing machine But why i cannot see this new configuration in my apogee prepress?

Hi. Now I bought a Avalon N4 processor. But in case of costs i want to know how generate a report of plates consumption and export it to Excel or Word. How can I deal with that requirement? thanks in advance

Hi... Has anyone have used caustis soda solution in water, to make a developer for thermal plates? Now I searching about which are the main components of this chemical solution. Has anyone done this "experiment" before? Thanks in advance.

Hi. Our thermal plate processor needs to be repaired (some chemical liquid get into its internal circuits causing that it gets wet). This is a Mizar thermal processor. We are looking for technical support here in Peru. Or in the worst case, which another options do we have? may it needs only...

Hi. I want to know about difference, for offset industry only, in terms of using Pantone Formula Guide vs. Pantone Color Bridge. As far I know the Color Bridge just tells you how your Pantone color could be converted in CMYK or HTMl or RGb. But in case my customers who have their prefered...

Hi guys. I'm newbie in this stage, so my first question is related to know which are the most importante newspapers or magazines which content is only about graphic print production or press industry. In my country there are no wellknown publications or magazines like Web Designer or Adobe's...

Hi. I'm in Peru and we are looking for a seller of Shinohara offset machines. If you know someone who knows clearly about this brand or offers products from these japanese co., please contact me. Thanks in advance.

Hi everyone. I know may this question could be difficult to support but we are in a area where no AGFA technical support is near (it takes 5 days to come in) so we don't have enough time. We have a new plate size but don't know how to configure this in the server and in Agfa Avalon N4...

Hi. Now I'm looking for a special CTP machine in which is possible to work with any kind of plates (no matter it's thermal or violet the plate). I know there is a company in Brazil and Germany who sells this kind of machines. Do you know which company sells these? Thanks for all your answers.

Hi people. We brought an Avalon N4, so I'm gonna be the person in charge of the use around this machine. Please guys, I'm a trainee so let me ask you about which resources or in where places I can learn about the use of this machine. Thanks in advance for all your help, from Peru.

Hi people. We brought an Avalon N4, so I'm gonna be the person in charge of the use around this machine. Please guys, I'm a trainee so let me ask you about which resources or in where places I can learn about the use of this machine. Thanks in advance for all your help, from Peru.

Hi. Nowadates we are requesting information about CTP machines and brands, in order to plan a new business unit in our corporation. We wanna offer this service for offset press in big formats (not newspapers, I mean, Solna, Adast for commercial purposes)... so we want to know which nowadates is...