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So you pulled the trigger and put the big new printer on your shop floor. But success is not about the box. What makes a bottom-line difference is how you meet the challenge of customers’ budgetary and quality expectations while ensuring profitability. The latter underscores the importance of understanding how operational costs and production overhead impact profitability. This report shows how the worries that keep you up at night are shared by many other business owners—and what the best ones do about it.