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  • Wtp

    Wtp

    by Noel Ward, Editor@Large

    What do you do when things go sideways? What does your team do? Who decides? And how do people feel when it’s all over? Successful? Or maybe like everyone just dodged a bullet?

    When things don’t go according to plan, there are usually a few people in any organization who fall apart, operating under a policy that goes something like, “when wracked by fear, or deep in doubt, run in circles, scream and shout.” Meanwhile, cooler heads usually...
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  • Accelerating Delivery for Parts & Service

    Accelerating Delivery for Parts & Service

    by Noel Ward, Editor@Large

    Ask yourself a question: How dependent is your business on the support available for the equipment and technology on your shop floor? If your company is like most others in our industry the answer is probably something like, “More than I’d like it to be.”

    To minimize the stress and moments of panic that come with an unexpected equipment failure, you probably have a series of procedures in place to help ensure you can still meet deadlines...
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  • Chasing the Holy Grail of Inkjet Printing * Third of 3 Parts

    Chasing the Holy Grail of Inkjet Printing * Third of 3 Parts

    Episode 3: Ink and Substrates Matter

    by Noel Ward, Editor@Large

    So you know inkjet is the game changer and has a lot of room to grow and change, and that an inkjet press running coated or glossy paper offers more paths to profitability. Priming fluids may have helped, but are not necessarily essential. So it sill comes down to putting the ink on the page, which is why Ink and Substrates Matter.

    Inks and Substrates Matter
    On any flavor of press, substrates...
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  • Chasing the Holy Grail of Inkjet Printing: The Second of Three Parts

    Chasing the Holy Grail of Inkjet Printing: The Second of Three Parts

    Episode 2: To Prime or not to Prime?

    by Noel Ward, Editor@Large

    The story so far: Inkjet printing on glossy and coated stocks is a Holy Grail of inkjet printing. But like in human relationships, there’s chemistry involved, only here it is the chemistry of inks and the surface of the paper. The technologies are advancing all the time, but for the moment it comes to one question:

    To Prime or Not to Prime?
    The surfaces of glossy or coated stocks are resistant...
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  • Chasing the Holy Grail of Inkjet Printing: The First of Three Parts

    Chasing the Holy Grail of Inkjet Printing: The First of Three Parts

    Episode 1: Where Ink and Paper Meet

    By Noel Ward, Editor@Large

    It’s probably no coincidence that adoption of high-speed inkjet printing has been growing right along with the throughput speeds of the presses. But for all they offer, high-speed inkjet systems have typically lacked the ability to handle coated or glossy substrates. Now, thanks to changes in inks and papers, such stocks are speeding beneath the print heads of many inkjet presses. This expands the opportunities...
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    Last edited by noelward; 11-30-2017, 08:55 AM.

  • Xeikon Café Opens Shop in Chicago

    Xeikon Café Opens Shop in Chicago

    By Noel Ward, Editor@Large

    If you aren’t a Xeikon customer or prospect, or just didn’t go to the recent Xeikon Cafe in Chicago, you missed a great event. We’ll get to that. But first, a bit of history.

    That was then…
    A quarter century ago, at a trade show called IPEX (now a mere shadow of its former self) two smallish companies rolled out their full-color digital printing presses. Today, the latest iterations of their machines are still influencing the ever-expanding...
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  • How Canon Users thINK

    How Canon Users thINK

    By Noel Ward, Editor@Large

    Early fall is a fine time to go to south Florida. Hurricanes are (maybe) a bit less likely to disrupt travel plans, the temps have dropped out of the nineties and although the humidity is still there, the lower end of the Sunshine State is not a bad place to be, especially when the venue is the tony Boca Raton Resort and the reason for being there is Canon thINK 2017. This third iteration of Canon’s customer-driven conference brought in more than 400 people...
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  • An under-the-radar flight pattern for MCS Inc.

    An under-the-radar flight pattern for MCS Inc.

    by Sean O’Leary

    The first thing Glenn Toole said to me was “We change our world every 4 - 5 years and if we don’t we’re not moving ahead.”

    It was just last week that your PrintPlanet reporter stopped by MCS, Inc.’s Bolingbrook, IL National Demonstration Facility for a follow up chat with Glenn Toole, Vice President Sales & Marketing. This trip was sort of a continuation of a brief Print ’17 booth visit, after which I had been dogged by a feeling that there was more...
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  • Putting the customer at the center

    Putting the customer at the center

    An interview with the Managing Director of Enfocus
    Some of our members may be aware of changes at Enfocus during this year. As change happens, staff turnover occurs and some new faces emerge. Such has been the case at Enfocus, however the one constant is their ongoing customer support, evident on PrintPlanet posts and by their own, internal customer support. At PRINT-17, our staff had the chance to meet the new Managing Director, Wim Fransen, and discuss his customer-centric focus.
    ...
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  • Seeking Full Disclosure: Who was Underwhelmed by PRINT 17?

    Seeking Full Disclosure: Who was Underwhelmed by PRINT 17?

    By Noel Ward, Editor@Large

    Trying not to be snarkier than usual, I look back on four days at PRINT 17, remembering what it once looked like, thinking about what many I spoke with said about the show, and wondering what universe NPES lives in when they say this show went well.

    To be sure, the educational sessions, on the floor and in meeting rooms, were very good. These are one of the prime reasons for attending a trade show and anyone who goes to a show without taking advantage...
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    Last edited by noelward; 09-21-2017, 03:48 PM.
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  • PitStop Pro 19 Delivers the Tools Users Asked For
    by MyWildIrishProse
    PitStop Pro 19 Delivers the Tools Users Asked For
    The PDF editing platform we know as PitStop Pro has become a ubiquitous industry standard since it was introduced in 1993, embedded in the commercial printing industry like a star in the Hollywood Walk of Fame. As the dominant preflight product, PitStop provides deep quality control and editing for PDF printing workflows. Over the decades, Enfocus has continued to develop new functionality, moving steadily toward more and more automation. Each...
    08-15-2019, 09:20 AM
  • Follow the Money with an Automated Workflow
    by noelward
    By Noel Ward, Editor@Large, PrintPlanet.com


    What is time worth?

    This means your time or that of your CSRs, prepress technicians, press and finishing equipment operators, and even the people in shipping. What is their time worth, and how do you translate those hours into payroll, the dollars you keep in your operating account, and profitability?

    Mounting competitive pressures and customer expectations for fast turnarounds and competitive prices rising...
    07-24-2019, 03:17 PM
  • What You Missed
    by noelward
    By Noel Ward, Editor@Large


    If you have medium- to large-size Ricoh presses and printers and didn’t go—and you probably did get an invitation—you missed an opportunity to learn how to make your operation more efficient and profitable.

    I’m talking about Ricoh Interact 2019, held June 5th and 6th in Denver, the second full-scale version of the company’s customer-oriented event that was all about making one’s business work better and not about prying money out of...
    06-20-2019, 01:50 PM
  • A Duplo Upgrade As A Weapon Against Commoditization
    by MyWildIrishProse
    Few observers of the commercial print industry have missed the fact that the industry now changes at hyper speed, even as it continues to consolidate. These days, most of these technology innovations fall under the aegis of automation, as efficiency becomes ever more critical to competitiveness. For better or worse, the machines keep getting smarter and taking on more of the workload as skilled operators become harder to find.

    Change is generally good – especially when it improves...
    06-13-2019, 07:26 AM
  • Learn to do Something That Can Kill You
    by noelward
    by Noel Ward, Editor @ Large

    Unlike many industry events there was no sense of déjà vu when coming to the third edition of Xeikon’s Café in North America. Every one of these events has been an improvement from the one before and the level of value keeps increasing. Why anyone who has or is considering a Xeikon digital press or ThermoflexX plate maker would not be at this event is mystifying. It’s one of the poster children for how vendor-sponsored events should be run.
    ...
    05-20-2019, 01:23 PM
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