Hello, KM tech support has not been helpful with this issue. I'll try my luck here.
We are working with a brand new C6500 with Creo IC-304 controller. When RIP'ing, the colors change and become very dull. Viewing the file on the controller's screen prior to RIP'ping looks fine. Once I "process" it, it becomes dulled. The C6500 then, of course, prints the modified image and it looks terrible. I am using all the default settings. Choosing different color profiles shows slight changes but nothing close to what its supposed to be.
Any type of file, whether its RGB or CMYK, PDF or native files, is affected by this problem.
Here are the following steps we have taken to trouble shoot. Its not much but I thought I would get it out of the way.
Restored the original IC-304 software
Reset the C6500 to factory settings
Calibrated using the X-Rite densitometer
We are working with a brand new C6500 with Creo IC-304 controller. When RIP'ing, the colors change and become very dull. Viewing the file on the controller's screen prior to RIP'ping looks fine. Once I "process" it, it becomes dulled. The C6500 then, of course, prints the modified image and it looks terrible. I am using all the default settings. Choosing different color profiles shows slight changes but nothing close to what its supposed to be.
Any type of file, whether its RGB or CMYK, PDF or native files, is affected by this problem.
Here are the following steps we have taken to trouble shoot. Its not much but I thought I would get it out of the way.
Restored the original IC-304 software
Reset the C6500 to factory settings
Calibrated using the X-Rite densitometer