I run a copy shop, and we have a xerox 1250 and a xerox 1256ga. We recently expanded with a xerox 5000 with a creo rip (lovely printer, and a huge upgrade from our 125x)
One thing i notice though, is that all our print outs have a greenish-grey background now on the whole sheet, its like a super fine layer of waste toner fused in. Its on the whole surface of the paper, even the unprintable area. The xerox technician claims that this 'background' is normal for all printers. (You can see it by printing single sided and comparing the unprinted areas of the printed side and the unprinted side)
We did some test and realise that the 125x had a background value equivalent to around 1% grey, very very faint. The 5000 has a background that varies from 3-4% grey. What this means is that a super white uncoated paper, comes out a dull white paper now. (We do a lot of namecard stock paper)
Its more obvious on thick stock paper and has come to a point where some customers complain about it. Xerox claims its 'within specs', specs which they couldnt officially come up with because they had no way of testing at all.
I wonder if anyone else has this issue, and know of ways to reduce the 'background'
Any help is much appreciated.
One thing i notice though, is that all our print outs have a greenish-grey background now on the whole sheet, its like a super fine layer of waste toner fused in. Its on the whole surface of the paper, even the unprintable area. The xerox technician claims that this 'background' is normal for all printers. (You can see it by printing single sided and comparing the unprinted areas of the printed side and the unprinted side)
We did some test and realise that the 125x had a background value equivalent to around 1% grey, very very faint. The 5000 has a background that varies from 3-4% grey. What this means is that a super white uncoated paper, comes out a dull white paper now. (We do a lot of namecard stock paper)
Its more obvious on thick stock paper and has come to a point where some customers complain about it. Xerox claims its 'within specs', specs which they couldnt officially come up with because they had no way of testing at all.
I wonder if anyone else has this issue, and know of ways to reduce the 'background'
Any help is much appreciated.