While I'm sure MailGuru's reasons are correct, two things must be clear: the actual (end-user) price of the machines always covers the product, unlike the SOHO printer arena, where a vendor might actually hand out equipment with a loss, hoping that ink/toner sales will eventually turn the deal into positive. Second: the actual (advertised, billed) price of the parts and toner per the vendor are always grossly inflated. We had two mainboard exchanges in two years on our printer, which would have been 7000 USD each (as per the service technician's statement). Examining those faulty mobos revealed nothing special: this kind of technology can be contracted for 200 USD per piece for a 500 pieces batch at Taiwan. I can imagine that the same is true for the drums, rollers and the toner. As the commercial xerographic technology will (or is) plateau, 3rd party vendors will kick in with much more favourable prices.
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