Standard Finishing


No announcement yet.

Canon C7565i and Cannon 850 Issues from Indesign to custom paper size

  • Filter
  • Time
  • Show
Clear All
new posts

  • Canon C7565i and Cannon 850 Issues from Indesign to custom paper size

    We have 2 different models of Cannon Printers, C7565i and Cannon 850 (Fiery Rip) .Trying to print 12x18 with either the custom paper tray or the 11x17 tray with 12x18 paper loaded. Both printers, print from Acrobat. But when printing out of Indesign, paper size 12x18, Centered, it is still printing only a portion of the page, not centered. the pdf prints fine, I have tried setting the orientation and paper size in the page set up and choosing defined by driver, but it doesn't seem to make a difference.

  • #2
    You might ask your service people if there are any software updates you need for the printer. Also make sure you have up to date drivers. We had problems with InDesign files with a Xerox years ago that were later addressed with a software update.


    • #3
      Thanks the cannon rep is actually here now


      • #4
        I'd be interested to hear what the fix ends up being.


        4OverCanonKBAAvantiXeroxSmartsoft (Presswise)DuploAMSEnfocus

        Free Download


        Trade Show Survey=
        Instant October Trade Show Survey
        Come On! Only 5 Questions

        PRINT 19 and PRINTING United are squaring off in October.
        Will you be at one of them?
        Both? Neither?
        Please take our 1-Minute survey to tell us about your plans for the two big fall shows!

        Take The Survey.

        CanonXeroxSmartsoft (Presswise)Duplo4Over

        What's Going On


        There are currently 3110 users online. 45 members and 3065 guests.

        Most users ever online was 6,855 at 12:33 PM on 06-06-2019.