Standard Finishing



Please Read before Posting

The Marketplace area of PrintPlanet was setup to allow end users to buy/sell equipment or announce job openings and post resumes. If you are an equipment dealer or staffing company please contact me about sponsorship packages that we offer.

Please contact me at if you have any questions.
See more
See less

Commercial Customer Service Manager at Jostens in Clarksville, TN

  • Filter
  • Time
  • Show
Clear All
new posts

  • Commercial Customer Service Manager at Jostens in Clarksville, TN

    The Commercial Customer Service Manager is responsible for initiating, monitoring and directing communications between commercial customers, commercial sales reps and plant production/internal customers, and supervising the Commercial Department. This manager works closely with Production Control for scheduling, and coordinates job progress with internal production and external sales reps. The incumbent also monitors customer billing and payments. Coordination responsibilities are national and across multiple production facilities.



    -Bachelorā€™s degree in business, communications or a related field, or equivalent combination of education and experience
    -Excellent communication skills, both written and verbal
    -Experience in a Commercial Printing environment
    -Ability to understand various needs, deadlines and expectations of reps, customers and production groups
    -Ability to make decisions and work under pressure with minimal supervision
    -Must have excellent attendance and past work history
    -Must have flexibility to work with and learn new technology and procedures
    -Must be team-minded and positive in all interactions with employees


    -Computer skills and experience with desktop design software
    -Knowledge of printing business and/or yearbook production
    -Experience supervising and/or managing others

    Celebrating 120 years of business, Jostens has been a part of local communities, working with K-12 schools, colleges and universities, teams and affiliation groups. Representatives from Jostens touch thousands of schools and groups every day, working to make a difference with products and services that recognize accomplishments and help people tell their stories. These products, along with resources for educators, yearbook curriculum and services to help motivate and inspire like Jostens RenaissanceĀ® and Commitment to Graduate (C2G) are all designed to contribute to a positive and rewarding school experience. As a household name and leading brand in our market, we are passionate about being the most trusted partner in celebrating moments that matter. We are a mid-size company with a small company feel, allowing us to move fast and explore innovative ideas.

    Jostens is committed to attracting and retaining the brightest and most talented individuals to our company by offering competitive compensation, a progressive and nurturing culture and growth potential. In addition to our traditional benefit offerings, Jostens offers charitable gift matching programs for employees, scholarships and charitable contributions to the communities we serve. Employees also enjoy tuition reimbursement benefits, progressive career planning as well as comprehensive medical benefits and a 401K matching program. Jostens supports and promotes healthy living through education and incentive programs.

    Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

    Jostens participates in the E-Verify process.

    More Information...
CanonKBAAvantiSmartsoft (Presswise)DuploEnfocusXerox4Over

Canon Embellishment White Paper


Print Embellishment Goes
Straight To The Bottom Line

InfoTrends reported that interviews with more than 100 print customers demonstrated an appetite and willingness to pay premiums of 24% to 89% for special effects, over CMYK-only printing. They also indicated embellishment could apply to a significant portion of their work. Embellishment options can include hot foil stamping, spot gloss UV, embossing, debossing, letterpress, diecut shapes, lamination, duplex, triplex, gold foil, silver foil, copper foil, white foil, black foil, clear foil, etching, and laser cutting techniques. Download The Free White Paper.


What's Going On


There are currently 7708 users online. 123 members and 7585 guests.

Most users ever online was 10,745 at 04:03 PM on 10-10-2019.