reeniemoonsi4
New member
We are using the ACCUSET 1000 PLUS Imagesetter. We use film negatives and every now and then we have a separation out of register, smaller than the other 3.
We have had a tech come out and say it just needed cleaning he never talked to the operator of the machine or asked what type of work was it used for...but since he's come, he left the settings reversed; outputting positives and RREU instead of RRED, once we called to fix that over the phone......we've had these problems worsen...now it has clear streaks running randomly on each job as well as partial jobs outputting or none at all.
At least before I could output film by rerunning the job until I got 4 good separations .
Now the tech wants $800.00 an hour to come out when this is clearly a continuation of something he did.
We have had a tech come out and say it just needed cleaning he never talked to the operator of the machine or asked what type of work was it used for...but since he's come, he left the settings reversed; outputting positives and RREU instead of RRED, once we called to fix that over the phone......we've had these problems worsen...now it has clear streaks running randomly on each job as well as partial jobs outputting or none at all.
At least before I could output film by rerunning the job until I got 4 good separations .
Now the tech wants $800.00 an hour to come out when this is clearly a continuation of something he did.