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Beware of X-rite Closed Loop Option, they will leave you stranded...

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  • #16
    We recently had a review from someone that didn't exist, and used words that only someone in our industry would ever hear, so we have pretty good reason to suspect that it is a competitor. Has anyone had luck using the BBB if a Yelp review is illegitimate?

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    • #17
      This loop should be closed.

      D

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      • #18
        Closed Loop.
        Asif Qazi
        www.facebook.com/printindustry

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        • #19
          They may very well be a shady operation now. It's been 15+ years since I filed a complaint with them.

          pd
          Last edited by prepressdork; 01-10-2017, 03:51 PM.

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          • #20
            I believe they (X-Rite) have Twitter and Facebook. Maybe vent you're problem with them there, you will generally get someone that will help you. Companies don't like it when their dirty laundry goes on social media.

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            • #21
              Someimes that is the only way to get the laundry clean.

              D

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              • #22
                Aaron25 i can't see your company name and your country. I would be happy to help you but i think you are not using the closed loop recommended by XRite?

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