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Suprasetter A106 - Diode Failure

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  • Suprasetter A106 - Diode Failure

    Hello,

    I have a Suprasetter A106 that was bought new and has been working well for just over two years now. Just over a week ago we had an error code showing 8 diodes out of 64 are no longer working. Heidelberg went in remotely and tried to reset the error code but it did not work. Heidelberg told us that if some diodes do fail, that efficiency would not be dramatically affected. Prior to the doides failing we were able to push 8 to 10 plates per hour, we are now only able to get 1 plate per hour processed. I don't understand how if 10% of the diodes fail, there is a 90% reduction in production. Heidelberg tells me we need to replace the whole module. We run a small town newspaper and the quoted price for a new module is huge for us. We have a working A105 laser module, Heidelberg says they are not compatible, they haven't given me a straight answer has to how this may have happened and are not giving any other options except to buy a new module. Is this typical of the Suprasetter series? Help! Any info would be very appreciated, thank you.

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