ajr
Well-known member
I would like your opinions on this:
We have been supplied a secure PDF from a print management company with it a long list of changes, new text logo etc. Apparently I am expected to get round the security and do the changes, job is fairly complex and they wont pay for it to be re-set. I bounced it back to the customer as I wont take resonsibility for any changes made to the document by getting round the security. I think they should resupply (they've probably lifted job from another supplier), but customer is not happy as we can't (won't) sort it out.
I would like to no what other people have done in this sort of situation, as I think I'm right not to touch it.
Thanks
AjR
We have been supplied a secure PDF from a print management company with it a long list of changes, new text logo etc. Apparently I am expected to get round the security and do the changes, job is fairly complex and they wont pay for it to be re-set. I bounced it back to the customer as I wont take resonsibility for any changes made to the document by getting round the security. I think they should resupply (they've probably lifted job from another supplier), but customer is not happy as we can't (won't) sort it out.
I would like to no what other people have done in this sort of situation, as I think I'm right not to touch it.
Thanks
AjR